Shipley Medical Centre, Shipley: patient reviews and CQC rating
Shipley Medical Centre is a GP practice in Shipley with 58,455 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in February 2023. It has 13.2 full-time-equivalent qualified GPs, or 4,444 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Shipley Medical Centre
Its result closest to England is the share who said the wait for their last appointment was about right: 63%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 15%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 3rd of the 3 practices in Shipley with 50 or more responses. 15% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (71%). 121 patients answered the survey (response rate 23%).
| Survey question | Shipley Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 60% | 76% | 77% |
| Easy to contact by phone | 15% | 53% | 57% |
| Easy to contact via the website | 36% | 54% | 58% |
| Easy to contact via the NHS App | 34% | 52% | 54% |
| Reception team helpful | 69% | 84% | 85% |
| Last contact good | 50% | 70% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 77% | 85% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 84% | 90% | 90% |
CQC's overall rating for Shipley Medical Centre is Requires Improvement, published in February 2023. 3 key questions are rated differently: Well-led Good, Caring Good and Responsive Good. Its previous overall rating was Good (August 2018).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
58,455 patients were registered at Shipley Medical Centre in September 2026, up 199.8% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 13.2 full-time-equivalent qualified GPs, there are 4,444 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 9.6 nurses and 15.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 12.1 | 18.4 |
| August 2024 | 14.0 | 22.6 |
| August 2025 | 13.2 | 20.2 |
| August 2026 | 13.2 | 19.6 |
From June 2026 to August 2026 the practice recorded 30,905 appointments a month, or 529 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 40% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Shipley Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 529 | 579 | 510 |
| Face to face | 62% | 66% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%), serious mental illness (1.8% against 1.0%) and palliative or supportive care needs (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 31.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 16.9% | 14.3% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
28% of the practice's patients live in the BD13 postcode district, followed by BD18 (18%), BD12 (14%) and BD10 (9%). 95% live in Bradford, the council area the practice is in.
Shipley Medical Centre, Alexandra Road, Shipley, BD18 3EG. Phone: 01274 531153. Website: Affinitycare.nhs.uk/shipley.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Windhill Green Medical Centre | 1.1 km | 85% |
| Frizinghall Medical Centre | 1.6 km | 79% |
| Leylands Medical Centre | 2.3 km | 66% |
| Baildon Medical Practice | 2.4 km | 94% |
| Wrose Health Centre | 2.7 km | 79% |
How do patients rate Shipley Medical Centre?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of Shipley Medical Centre as good, below the England figure of 77%. 15% found it easy to get through by phone.
How many patients are registered at Shipley Medical Centre?
58,455 patients were registered in September 2026, up 199.8% on a year earlier.
What is Shipley Medical Centre's CQC rating?
Requires Improvement overall, published in February 2023.
How many GPs does Shipley Medical Centre have?
13.2 full-time-equivalent qualified GPs (20 qualified GPs by headcount), which is 4,444 patients per GP against 2,171 across England.
Are appointments at Shipley Medical Centre face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Shipley Medical Centre's phone number?
01274 531153.