Windhill Green Medical Centre, Shipley: patient reviews and CQC rating

What patients say about Windhill Green Medical Centre

Its best result against England is the share who described their overall experience of the practice as good: 85%, against 77% across England. Its weakest is the share who found it easy to get through to the practice by phone: 46%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 2nd of the 3 practices in Shipley with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (76%). 91 patients answered the survey (response rate 28%).

In the Friends and Family Test for July 2026, 87% of 87 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Windhill Green Medical Centre is Outstanding, published in April 2016. 2 key questions are rated differently: Safe Good and Responsive Good.

24,233 patients were registered at Windhill Green Medical Centre in September 2026, down 0.5% on a year earlier (England: down 1.1%).

21% of its patients are aged 65 or over, against 19% across England. With 16.7 full-time-equivalent qualified GPs, there are 1,451 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 9.7 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 17,515 appointments a month, or 723 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 37% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).

42% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.9% against 1.2%), heart failure (2.1% against 1.1%) and palliative or supportive care needs (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.3 for men (England: 83.0 and 79.1).

49% of the practice's patients live in the BD18 postcode district, followed by BD17 (23%), BD16 (14%) and BD10 (8%). 100% live in Bradford, the council area the practice is in.

Windhill Green Medical Centre, Windhill Green Medical Practice, 2 Thackley Old Road, Shipley, BD18 1QB. Phone: 01274 584223. Website: www.windhillgreen.co.uk.