Bicester Health Centre, Bicester: patient reviews and CQC rating
Bicester Health Centre is a GP practice in Bicester with 20,246 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 9.3 full-time-equivalent qualified GPs, or 2,188 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bicester Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 74%, above the England figure of 58%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 3 practices in Bicester with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (88%). 116 patients answered the survey (response rate 28%).
| Survey question | Bicester Health Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 87% | 76% | 77% |
| Easy to contact by phone | 73% | 56% | 57% |
| Easy to contact via the website | 74% | 57% | 58% |
| Easy to contact via the NHS App | 70% | 53% | 54% |
| Reception team helpful | 93% | 84% | 85% |
| Last contact good | 83% | 72% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 801 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bicester Health Centre is Good, published in October 2016. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,246 patients were registered at Bicester Health Centre in September 2026, up 1.5% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 9.3 full-time-equivalent qualified GPs, there are 2,188 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 5.2 nurses and 11.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.1 | 11.1 |
| August 2024 | 9.4 | 11.5 |
| August 2025 | 10.1 | 13.3 |
| August 2026 | 9.3 | 12.2 |
From June 2026 to August 2026 the practice recorded 8,207 appointments a month, or 405 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 36% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Bicester Health Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 405 | 451 | 510 |
| Face to face | 63% | 60% | 63% |
| Same day as booked | 36% | 45% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.3% against 0.6%), chronic kidney disease (2.8% against 4.6%) and diabetes (6.1% against 7.9%). The practice's patients live in areas with an average deprivation score of 11.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.9% | 14.3% |
| High blood pressure | All ages | 12.8% | 15.2% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Cancer | All ages | 4.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 1.6% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.8% | 74.9% |
Bicester Health Centre, The Health Centre, Coker Close, Bicester, OX26 6AT. Phone: 01869 249333.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Montgomery-House Surgery | 0.1 km | 71% |
| Alchester Medical Group | 1.4 km | 84% |
| Islip Surgery | 9.7 km | 92% |
| The Key Medical Practice | 12.3 km | 61% |
| Gosford Hill Medical Centre | 12.4 km | 82% |
- Alchester Medical Group (84% overall experience good)
- Montgomery-House Surgery (71% overall experience good)
How do patients rate Bicester Health Centre?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Bicester Health Centre as good, above the England figure of 77%. 73% found it easy to get through by phone.
How many patients are registered at Bicester Health Centre?
20,246 patients were registered in September 2026, up 1.5% on a year earlier.
What is Bicester Health Centre's CQC rating?
Good overall, published in October 2016.
How many GPs does Bicester Health Centre have?
9.3 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,188 patients per GP against 2,171 across England.
Are appointments at Bicester Health Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bicester Health Centre's phone number?
01869 249333.