The Old Fire Station Surgery, Beverley: patient reviews and CQC rating
The Old Fire Station Surgery is a GP practice in Beverley with 11,155 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 7.1 full-time-equivalent qualified GPs, or 1,576 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Old Fire Station Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 78%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 4 practices in Beverley with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (91%). 113 patients answered the survey (response rate 42%).
| Survey question | The Old Fire Station Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 95% | 79% | 77% |
| Easy to contact by phone | 80% | 59% | 57% |
| Easy to contact via the website | 69% | 62% | 58% |
| Easy to contact via the NHS App | 78% | 59% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 90% | 76% | 73% |
| Wait for appointment about right | 93% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 117 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Old Fire Station Surgery is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,155 patients were registered at The Old Fire Station Surgery in September 2026, up 3.0% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 1,576 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.4 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 9.1 |
| August 2024 | 7.1 | 10.1 |
| August 2025 | 7.1 | 9.9 |
| August 2026 | 7.1 | 8.8 |
From June 2026 to August 2026 the practice recorded 4,342 appointments a month, or 389 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 44% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Old Fire Station Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 389 | 559 | 510 |
| Face to face | 83% | 64% | 63% |
| Same day as booked | 44% | 43% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (7.1% against 3.8%), atrial fibrillation (3.7% against 2.2%) and coronary heart disease (4.5% against 3.0%). It has a lower share for osteoporosis (0.4% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and depression (8.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 10.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% |
| Depression | 18+ yrs | 8.2% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Cancer | All ages | 7.1% | 3.8% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.8% | 74.9% |
The Old Fire Station Surgery, The Old Fire Station, Albert Terrace, Beverley, HU17 8JW. Phone: 01482 862236. Website: www.theoldfirestationsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Greengates Medical Group | 1.2 km | 75% |
| North Beverley Medical Centre | 1.9 km | 91% |
| Haxby Group Hull | 6.9 km | 72% |
| The Bridge Group Practice | 7.1 km | 82% |
| Dr RK Awan and Partners | 7.4 km | 74% |
- North Beverley Medical Centre (91% overall experience good)
How do patients rate The Old Fire Station Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of The Old Fire Station Surgery as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at The Old Fire Station Surgery?
11,155 patients were registered in September 2026, up 3.0% on a year earlier.
What is The Old Fire Station Surgery's CQC rating?
Good overall, published in June 2016.
How many GPs does The Old Fire Station Surgery have?
7.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,576 patients per GP against 2,171 across England.
Are appointments at The Old Fire Station Surgery face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Old Fire Station Surgery's phone number?
01482 862236.