Woodlands Surgery, Banbury: patient reviews and CQC rating
Woodlands Surgery is a GP practice in Banbury with 10,125 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 4.4 full-time-equivalent qualified GPs, or 2,298 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodlands Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 6th of the 8 practices in Banbury with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (81%). 118 patients answered the survey (response rate 28%).
| Survey question | Woodlands Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 77% | 56% | 57% |
| Easy to contact via the website | 46% | 57% | 58% |
| Easy to contact via the NHS App | 60% | 53% | 54% |
| Reception team helpful | 84% | 84% | 85% |
| Last contact good | 77% | 72% | 73% |
| Wait for appointment about right | 61% | 69% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 135 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodlands Surgery is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,125 patients were registered at Woodlands Surgery in September 2026, up 2.5% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 2,298 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 0.9 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 3.8 |
| August 2024 | 3.8 | 3.8 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 4.4 | 5.5 |
From June 2026 to August 2026 the practice recorded 4,545 appointments a month, or 449 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 40% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Woodlands Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 451 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 10% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (19.4% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), heart failure (0.7% against 1.1%) and atrial fibrillation (1.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 16.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.4% | 14.3% |
| High blood pressure | All ages | 12.8% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Dementia | All ages | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.9% | 74.9% |
Woodlands Surgery, 4 Burchester Place, Banbury, OX16 3WT. Phone: 0844 477 3628. Website: www.woodlandssurgery-banbury.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Banbury Cross Health Centre | 1.8 km | 68% |
| Dr Wignell and Partners | 1.8 km | 66% |
| Hightown Surgery | 2.1 km | 82% |
| Cropredy Surgery | 5.5 km | 98% |
| Bloxham Surgery | 6.5 km | 89% |
- Dr Wignell and Partners (66% overall experience good)
- Hightown Surgery (82% overall experience good)
How do patients rate Woodlands Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Woodlands Surgery as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Woodlands Surgery?
10,125 patients were registered in September 2026, up 2.5% on a year earlier.
What is Woodlands Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Woodlands Surgery have?
4.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,298 patients per GP against 2,171 across England.
Are appointments at Woodlands Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodlands Surgery's phone number?
0844 477 3628.