Dr Wignell and Partners, Banbury: patient reviews and CQC rating
Dr Wignell and Partners is a GP practice in Banbury with 9,080 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 3.7 full-time-equivalent qualified GPs, or 2,485 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Wignell and Partners
Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found the reception and administrative team helpful: 67%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 8th of the 8 practices in Banbury with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (57%). 108 patients answered the survey (response rate 28%).
| Survey question | Dr Wignell and Partners | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 66% | 76% | 77% |
| Easy to contact by phone | 56% | 56% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 44% | 53% | 54% |
| Reception team helpful | 67% | 84% | 85% |
| Last contact good | 72% | 72% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 80% | 88% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 216 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Wignell and Partners is Good, published in June 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,080 patients were registered at Dr Wignell and Partners in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,485 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 7.8 |
| August 2024 | 4.6 | 4.6 |
| August 2025 | 3.7 | 4.3 |
| August 2026 | 3.7 | 4.5 |
From June 2026 to August 2026 the practice recorded 5,769 appointments a month, or 635 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 64% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Wignell and Partners | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 635 | 451 | 510 |
| Face to face | 39% | 60% | 63% |
| Same day as booked | 64% | 45% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.6% against 1.2%), chronic kidney disease (2.9% against 4.6%) and coronary heart disease (2.2% against 3.0%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.8 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% |
| Depression | 18+ yrs | 11.3% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.9% | 74.9% |
Dr Wignell and Partners, 21 West Bar, Banbury, OX16 9SA. Phone: 01295 251491. Website: www.windrushsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Banbury Cross Health Centre | 0.2 km | 68% |
| Hightown Surgery | 1.0 km | 82% |
| Woodlands Surgery | 1.8 km | 80% |
| Bloxham Surgery | 5.0 km | 89% |
| Cropredy Surgery | 6.6 km | 98% |
- Hightown Surgery (82% overall experience good)
- Woodlands Surgery (80% overall experience good)
How do patients rate Dr Wignell and Partners?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Dr Wignell and Partners as good, below the England figure of 77%. 56% found it easy to get through by phone.
How many patients are registered at Dr Wignell and Partners?
9,080 patients were registered in September 2026, up 0.1% on a year earlier.
What is Dr Wignell and Partners's CQC rating?
Good overall, published in June 2017.
How many GPs does Dr Wignell and Partners have?
3.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,485 patients per GP against 2,171 across England.
Are appointments at Dr Wignell and Partners face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Wignell and Partners's phone number?
01295 251491.