Spa Surgery, Wetherby: patient reviews and CQC rating
Spa Surgery is a GP practice in Wetherby with 6,864 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 3.7 full-time-equivalent qualified GPs, or 1,870 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Spa Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 4 practices in Wetherby with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (89%). 107 patients answered the survey (response rate 39%).
| Survey question | Spa Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 95% | 76% | 77% |
| Easy to contact by phone | 89% | 53% | 57% |
| Easy to contact via the website | 78% | 54% | 58% |
| Easy to contact via the NHS App | 82% | 52% | 54% |
| Reception team helpful | 97% | 84% | 85% |
| Last contact good | 90% | 70% | 73% |
| Wait for appointment about right | 92% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 97% | 85% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 99% | 90% | 90% |
In the Friends and Family Test for July 2026, 99% of 70 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Spa Surgery is Good, published in January 2024. All 5 key questions are rated Good. It held the same rating in the report before (September 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,864 patients were registered at Spa Surgery in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,870 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.2 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 6.7 |
| August 2024 | 4.4 | 7.3 |
| August 2025 | 3.8 | 4.8 |
| August 2026 | 3.7 | 5.2 |
From June 2026 to August 2026 the practice recorded 3,334 appointments a month, or 486 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 33% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Spa Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 486 | 579 | 510 |
| Face to face | 87% | 66% | 63% |
| Same day as booked | 33% | 45% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.5% against 2.2%), chronic kidney disease (7.2% against 4.6%) and cancer (5.4% against 3.8%). It has a lower share for serious mental illness (0.6% against 1.0%) and diabetes (6.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.4 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.7% | 74.9% |
Spa Surgery, 205 High Street, Wetherby, LS23 6PY. Phone: 01937 842842. Website: www.bostonspasurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bramham Medical Centre | 3.8 km | 69% |
| Crossley Street Surgery | 4.2 km | 94% |
| Collingham Church View Surgery | 4.3 km | 80% |
| Tadcaster Medical Centre | 5.9 km | 77% |
| Windmill Health Centre | 11.3 km | 82% |
- Bramham Medical Centre (69% overall experience good)
- Collingham Church View Surgery (80% overall experience good)
- Crossley Street Surgery (94% overall experience good)
How do patients rate Spa Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Spa Surgery as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Spa Surgery?
6,864 patients were registered in September 2026, up 0.0% on a year earlier.
What is Spa Surgery's CQC rating?
Good overall, published in January 2024.
How many GPs does Spa Surgery have?
3.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,870 patients per GP against 2,171 across England.
Are appointments at Spa Surgery face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Spa Surgery's phone number?
01937 842842.