Alverthorpe Surgery, Wakefield: patient reviews and CQC rating
Alverthorpe Surgery is a GP practice in Wakefield with 2,388 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 1.0 full-time-equivalent qualified GPs, or 2,388 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Alverthorpe Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, above the England figure of 57%. Its weakest is the share who described their last contact with the practice as good: 55%, below the England figure of 73%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 15th of the 15 practices in Wakefield with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (70%). 110 patients answered the survey (response rate 34%).
| Survey question | Alverthorpe Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 64% | 76% | 77% |
| Easy to contact by phone | 67% | 53% | 57% |
| Easy to contact via the website | 41% | 54% | 58% |
| Easy to contact via the NHS App | 60% | 52% | 54% |
| Reception team helpful | 73% | 84% | 85% |
| Last contact good | 55% | 70% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 81% | 87% | 87% |
| Treated with care and concern | 79% | 85% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
CQC's overall rating for Alverthorpe Surgery is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,388 patients were registered at Alverthorpe Surgery in September 2026, down 1.7% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,388 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,006 appointments a month, or 421 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 52% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Alverthorpe Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 421 | 579 | 510 |
| Face to face | 64% | 66% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (19.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 26.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.1 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.2% | 14.3% |
| High blood pressure | All ages | 13.2% | 15.2% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Palliative care | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.3% | 74.9% |
Alverthorpe Surgery, Balne Lane, Wakefield, WF2 0DP. Phone: 01924 372584.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Homestead Medical Centre | 0.4 km | 77% |
| New Southgate Surgery | 1.2 km | 75% |
| Lupset Health Centre | 1.5 km | 77% |
| Trinity Medical Centre | 1.7 km | 65% |
| Warrengate Medical Centre | 1.9 km | 86% |
- Eastmoor Health Centre (74% overall experience good)
- Homestead Medical Centre (77% overall experience good)
- New Southgate Surgery (75% overall experience good)
- Outwood Park Medical Centre (89% overall experience good)
- Stanley Health Centre (65% overall experience good)
How do patients rate Alverthorpe Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Alverthorpe Surgery as good, below the England figure of 77%. 67% found it easy to get through by phone.
How many patients are registered at Alverthorpe Surgery?
2,388 patients were registered in September 2026, down 1.7% on a year earlier.
What is Alverthorpe Surgery's CQC rating?
Good overall, published in December 2016.
How many GPs does Alverthorpe Surgery have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,388 patients per GP against 2,171 across England.
Are appointments at Alverthorpe Surgery face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Alverthorpe Surgery's phone number?
01924 372584.