Spilsby Surgery, Spilsby: patient reviews and CQC rating

Spilsby Surgery is a GP practice in Spilsby with 7,275 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). It has 2.8 full-time-equivalent qualified GPs, or 2,618 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Spilsby Surgery

Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 27%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.

49% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (76%). 101 patients answered the survey (response rate 35%).

Survey questionSpilsby SurgeryLincolnshireEngland
Overall experience good70%74%77%
Easy to contact by phone49%54%57%
Easy to contact via the website27%58%58%
Easy to contact via the NHS App25%53%54%
Reception team helpful83%85%85%
Last contact good68%71%73%
Wait for appointment about right72%72%69%
Listened to well79%85%87%
Treated with care and concern81%84%86%
Confidence and trust in the clinician85%92%93%
Needs met85%90%90%

7,275 patients were registered at Spilsby Surgery in September 2026, down 2.4% on a year earlier (England: down 1.1%).

32% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 2,618 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 2.9 nurses and 8.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20234.77.9
August 20244.76.8
August 20254.34.3
August 20262.82.8

From June 2026 to August 2026 the practice recorded 4,591 appointments a month, or 631 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 43% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).

35% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

MeasureSpilsby SurgeryLincolnshireEngland
Appointments per 1,000 patients a month631600510
Face to face59%65%63%
Same day as booked43%44%45%
More than 28 days after booking4%7%5%
Did not attend4%4%4%

Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.8% against 0.6%), palliative or supportive care needs (1.7% against 0.6%) and heart failure (2.8% against 1.1%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 28.7 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.1 years for women and 79.3 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages23.4%15.2%
Depression18+ yrs16.0%14.3%
Chronic kidney disease18+ yrs10.9%4.6%
Diabetes17+ yrs10.9%7.9%
Asthma6+ yrs9.4%6.6%
CancerAll ages5.4%3.8%
Coronary heart diseaseAll ages5.3%3.0%
Atrial fibrillationAll ages4.3%2.2%
Stroke and TIAAll ages3.6%1.9%
COPDAll ages3.3%1.9%
Heart failureAll ages2.8%1.1%
Learning disabilityAll ages1.8%0.6%
Palliative careAll ages1.7%0.6%
DementiaAll ages1.5%0.8%
Epilepsy18+ yrs1.4%0.8%
Serious mental illnessAll ages1.0%1.0%
Rheumatoid arthritis16+ yrs0.8%0.8%
Peripheral arterial diseaseAll ages0.8%0.6%
Osteoporosis50+ yrs0.5%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2576.4%72.9%
Breast cancer screening (women aged 53 to 70)2024/2569.3%72.2%
Cervical screening (women aged 25 to 49)2023/2476.7%67.5%
Cervical screening (women aged 50 to 64)2023/2478.8%74.9%

92% of the practice's patients live in the PE23 postcode district, followed by LN13 (3%), LN9 (2%) and PE24 (2%). 100% live in East Lindsey, the council area the practice is in.

Postcode districtRegistered patientsShare
PE236,67992%
LN132453%
LN91262%
PE241122%
PE22901%

Spilsby Surgery, Bull Yard, Simpson Street, Spilsby, PE23 5LG. Phone: 01507 308820.

Nearby practiceDistanceOverall experience good
Merton Lodge Surgery10.8 km79%
Stickney Surgery11.0 km88%
Horncastle Medical Group14.3 km79%
Hawthorn Medical Practice15.1 km73%
Beacon Medical Practice15.6 km58%

How do patients rate Spilsby Surgery?

In the 2026 GP Patient Survey, 70% of patients described their overall experience of Spilsby Surgery as good, against 77% across England. 49% found it easy to get through by phone.

How many patients are registered at Spilsby Surgery?

7,275 patients were registered in September 2026, down 2.4% on a year earlier.

How many GPs does Spilsby Surgery have?

2.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,618 patients per GP against 2,171 across England.

Are appointments at Spilsby Surgery face to face?

59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Spilsby Surgery's phone number?

01507 308820.

Cite this page

<a href="https://localgps.co.uk/spilsby/spilsby-surgery">https://localgps.co.uk/spilsby/spilsby-surgery</a>