Scott Road Medical Centre, Selby: patient reviews and CQC rating
Scott Road Medical Centre is a GP practice in Selby with 11,024 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2015. It has 6.8 full-time-equivalent qualified GPs, or 1,612 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Scott Road Medical Centre
Its best result against England is the share who described their last contact with the practice as good: 74%, against 73% across England. Its weakest is the share who said the wait for their last appointment was about right: 44%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 3 practices in Selby with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (75%). 114 patients answered the survey (response rate 32%).
| Survey question | Scott Road Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 65% | 79% | 77% |
| Easy to contact by phone | 48% | 59% | 57% |
| Easy to contact via the website | 57% | 62% | 58% |
| Easy to contact via the NHS App | 51% | 59% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 44% | 71% | 69% |
| Listened to well | 79% | 88% | 87% |
| Treated with care and concern | 77% | 87% | 86% |
| Confidence and trust in the clinician | 86% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 449 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Scott Road Medical Centre is Good, published in October 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,024 patients were registered at Scott Road Medical Centre in September 2026, down 2.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,612 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 4.1 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 5.0 |
| August 2024 | 5.8 | 9.0 |
| August 2025 | 5.5 | 8.3 |
| August 2026 | 6.8 | 9.8 |
From June 2026 to August 2026 the practice recorded 4,501 appointments a month, or 408 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 36% took place on the day they were booked and 33% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Scott Road Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 408 | 559 | 510 |
| Face to face | 56% | 64% | 63% |
| Same day as booked | 36% | 43% | 45% |
| More than 28 days after booking | 33% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%), COPD (2.7% against 1.9%) and asthma (8.3% against 6.6%). It has a lower share for dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 19.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.7% | 14.3% |
| High blood pressure | All ages | 17.2% | 15.2% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| COPD | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Scott Road Medical Centre, Scott Road, Selby, YO8 4BL. Phone: 01757 211750. Website: www.scottroad.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Posterngate Surgery | 0.6 km | 91% |
| Beech Tree Surgery | 1.2 km | 79% |
| Escrick Surgery | 10.7 km | 91% |
| Snaith and Rawcliffe Medical Group | 11.1 km | 92% |
| South Milford Surgery | 11.5 km | 77% |
- Beech Tree Surgery (79% overall experience good)
- Escrick Surgery (91% overall experience good)
- Posterngate Surgery (91% overall experience good)
How do patients rate Scott Road Medical Centre?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Scott Road Medical Centre as good, below the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Scott Road Medical Centre?
11,024 patients were registered in September 2026, down 2.9% on a year earlier.
What is Scott Road Medical Centre's CQC rating?
Good overall, published in October 2015.
How many GPs does Scott Road Medical Centre have?
6.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,612 patients per GP against 2,171 across England.
Are appointments at Scott Road Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Scott Road Medical Centre's phone number?
01757 211750.