Posterngate Surgery, Selby: patient reviews and CQC rating
Posterngate Surgery is a GP practice in Selby with 18,606 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 14.7 full-time-equivalent qualified GPs, or 1,269 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Posterngate Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who found it easy to contact the practice using the NHS App: 42%, against 54% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 3 practices in Selby with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (90%). 115 patients answered the survey (response rate 34%).
| Survey question | Posterngate Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 91% | 79% | 77% |
| Easy to contact by phone | 71% | 59% | 57% |
| Easy to contact via the website | 76% | 62% | 58% |
| Easy to contact via the NHS App | 42% | 59% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 66% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
CQC's overall rating for Posterngate Surgery is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,606 patients were registered at Posterngate Surgery in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 14.7 full-time-equivalent qualified GPs, there are 1,269 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 4.9 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.1 | 13.8 |
| August 2024 | 12.9 | 16.9 |
| August 2025 | 14.7 | 18.3 |
| August 2026 | 14.7 | 18.3 |
From June 2026 to August 2026 the practice recorded 7,196 appointments a month, or 387 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 38% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Posterngate Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 387 | 559 | 510 |
| Face to face | 79% | 64% | 63% |
| Same day as booked | 38% | 43% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.7% against 1.1%), stroke or TIA (2.7% against 1.9%) and osteoporosis (1.7% against 1.2%). It has a lower share for palliative or supportive care needs (0.4% against 0.6%) and serious mental illness (0.8% against 1.0%). The practice's patients live in areas with an average deprivation score of 16.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Posterngate Surgery, Portholme Road, Selby, YO8 4QH. Phone: 01757 702561. Website: www.posterngate.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Scott Road Medical Centre | 0.6 km | 65% |
| Beech Tree Surgery | 1.0 km | 79% |
| Snaith and Rawcliffe Medical Group | 10.6 km | 92% |
| Escrick Surgery | 11.1 km | 91% |
| South Milford Surgery | 11.8 km | 77% |
- Beech Tree Surgery (79% overall experience good)
- Escrick Surgery (91% overall experience good)
- Scott Road Medical Centre (65% overall experience good)
How do patients rate Posterngate Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Posterngate Surgery as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Posterngate Surgery?
18,606 patients were registered in September 2026, down 0.1% on a year earlier.
What is Posterngate Surgery's CQC rating?
Good overall, published in January 2016.
How many GPs does Posterngate Surgery have?
14.7 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 1,269 patients per GP against 2,171 across England.
Are appointments at Posterngate Surgery face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Posterngate Surgery's phone number?
01757 702561.