Greensands Medical Practice, Potton: patient reviews and CQC rating
Greensands Medical Practice is a GP practice in Potton with 12,960 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 6.7 full-time-equivalent qualified GPs, or 1,948 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greensands Medical Practice
Its best result against England is the share who said they were treated with care and concern: 92%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 41%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 5 below by more than the survey's margin of error, and 4 within it.
41% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (81%). 181 patients answered the survey (response rate 38%).
| Survey question | Greensands Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 77% | 75% | 77% |
| Easy to contact by phone | 41% | 52% | 57% |
| Easy to contact via the website | 45% | 60% | 58% |
| Easy to contact via the NHS App | 40% | 52% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 66% | 71% | 73% |
| Wait for appointment about right | 62% | 69% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 92% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for Greensands Medical Practice is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,960 patients were registered at Greensands Medical Practice in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 1,948 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 1.2 nurses and 4.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.7 | 7.7 |
| August 2024 | 8.3 | 8.3 |
| August 2025 | 7.4 | 7.4 |
| August 2026 | 6.7 | 6.7 |
From June 2026 to August 2026 the practice recorded 8,884 appointments a month, or 685 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 51% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Greensands Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 685 | 521 | 510 |
| Face to face | 66% | 62% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (2.9% against 2.2%). It has a lower share for osteoporosis (0.1% against 1.2%), chronic kidney disease (1.5% against 4.6%) and a learning disability (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 13.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.3 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.6% | 15.2% |
| Depression | 18+ yrs | 8.3% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.5% | 4.6% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
Greensands Medical Practice, Brook End Surgery, Brook End, Potton, SG19 2QS. Phone: 01767 260340. Website: www.greensands.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sandy Health Centre Medical Practice | 5.1 km | 65% |
| Ivel Medical Centre | 5.4 km | 53% |
| Saffron Health Partnership | 6.0 km | 60% |
| Great Barford Surgery | 10.0 km | 75% |
| Ashwell Surgery | 10.2 km | 59% |
- Saffron Health Partnership (60% overall experience good)
- Sandy Health Centre Medical Practice (65% overall experience good)
How do patients rate Greensands Medical Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Greensands Medical Practice as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Greensands Medical Practice?
12,960 patients were registered in September 2026, up 0.1% on a year earlier.
What is Greensands Medical Practice's CQC rating?
Good overall, published in June 2016.
How many GPs does Greensands Medical Practice have?
6.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,948 patients per GP against 2,171 across England.
Are appointments at Greensands Medical Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greensands Medical Practice's phone number?
01767 260340.