Salisbury House Surgery, Leighton Buzzard: patient reviews and CQC rating
Salisbury House Surgery is a GP practice in Leighton Buzzard with 12,481 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 5.6 full-time-equivalent qualified GPs, or 2,243 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Salisbury House Surgery
Its result closest to England is the share who said their needs were met at their last appointment: 90%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 25%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 4th of the 5 practices in Leighton Buzzard with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (78%). 94 patients answered the survey (response rate 30%).
| Survey question | Salisbury House Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 65% | 75% | 77% |
| Easy to contact by phone | 41% | 52% | 57% |
| Easy to contact via the website | 25% | 60% | 58% |
| Easy to contact via the NHS App | 31% | 52% | 54% |
| Reception team helpful | 79% | 83% | 85% |
| Last contact good | 55% | 71% | 73% |
| Wait for appointment about right | 58% | 69% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 79% | 85% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for Salisbury House Surgery is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,481 patients were registered at Salisbury House Surgery in September 2026, up 2.5% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,243 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 4.0 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 4.2 |
| August 2024 | 4.5 | 4.5 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 5.6 | 5.6 |
From June 2026 to August 2026 the practice recorded 4,407 appointments a month, or 353 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 40% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Salisbury House Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 353 | 521 | 510 |
| Face to face | 87% | 62% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 13% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for asthma (8.0% against 6.6%). It has a lower share for osteoporosis (0.3% against 1.2%), chronic kidney disease (2.2% against 4.6%) and a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
99% of the practice's patients live in the LU7 postcode district. 98% live in Central Bedfordshire, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| LU7 | 12,314 | 99% |
Salisbury House Surgery, Lake Street, Leighton Buzzard, LU7 1RS. Phone: 01525 243890. Website: www.salisburyhousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Henderson and Partners | 0.4 km | 68% |
| Leighton Road Surgery | 0.5 km | 63% |
| Ashcroft Surgery | 4.4 km | 89% |
| 3W Health | 4.4 km | 82% |
| Edlesborough Surgery | 7.2 km | 87% |
- Dr Henderson and Partners (68% overall experience good)
- Leighton Road Surgery (63% overall experience good)
How do patients rate Salisbury House Surgery?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Salisbury House Surgery as good, below the England figure of 77%. 41% found it easy to get through by phone.
How many patients are registered at Salisbury House Surgery?
12,481 patients were registered in September 2026, up 2.5% on a year earlier.
What is Salisbury House Surgery's CQC rating?
Good overall, published in April 2016.
How many GPs does Salisbury House Surgery have?
5.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,243 patients per GP against 2,171 across England.
Are appointments at Salisbury House Surgery face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Salisbury House Surgery's phone number?
01525 243890.