City View Medical Practice, Leeds: patient reviews and CQC rating
City View Medical Practice is a GP practice in Leeds with 14,365 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 5.7 full-time-equivalent qualified GPs, or 2,501 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about City View Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 74%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 50%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 36th of the 71 practices in Leeds with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (70%). 87 patients answered the survey (response rate 14%).
| Survey question | City View Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 78% | 76% | 77% |
| Easy to contact by phone | 64% | 53% | 57% |
| Easy to contact via the website | 74% | 54% | 58% |
| Easy to contact via the NHS App | 64% | 52% | 54% |
| Reception team helpful | 83% | 84% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 50% | 70% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 241 responses rated the practice good or very good (England: 92%).
CQC's overall rating for City View Medical Practice is Good, published in April 2020. All 5 key questions are rated Good. It held the same rating in the report before (September 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,365 patients were registered at City View Medical Practice in September 2026, down 5.1% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 5.7 full-time-equivalent qualified GPs, there are 2,501 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 6.7 nurses and 5.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 6.9 |
| August 2024 | 5.9 | 6.4 |
| August 2025 | 5.9 | 7.8 |
| August 2026 | 5.7 | 7.7 |
From June 2026 to August 2026 the practice recorded 8,252 appointments a month, or 574 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 53% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | City View Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 574 | 579 | 510 |
| Face to face | 75% | 66% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.7% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%), cancer (1.6% against 3.8%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 47.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.3 years for women and 73.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.5% | 15.2% |
| Depression | 18+ yrs | 10.4% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Cancer | All ages | 1.6% | 3.8% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.8% | 74.9% |
City View Medical Practice, Beeston Hill Community Health Centre, 123 Cemetery Road, Leeds, LS11 8SU. Phone: 0113 467 7515. Website: www.cityviewmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Leeds City Medical Practice | 0.0 km | 80% |
| Oakley Medical Practice | 0.8 km | 97% |
| Beeston Village Surgery | 1.1 km | 85% |
| The Arthington Medical Centre | 1.6 km | 68% |
| The Whitfield Practice | 1.9 km | 78% |
- Beeston Village Surgery (85% overall experience good)
- Leeds City Medical Practice (80% overall experience good)
- Oakley Medical Practice (97% overall experience good)
How do patients rate City View Medical Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of City View Medical Practice as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at City View Medical Practice?
14,365 patients were registered in September 2026, down 5.1% on a year earlier.
What is City View Medical Practice's CQC rating?
Good overall, published in April 2020.
How many GPs does City View Medical Practice have?
5.7 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,501 patients per GP against 2,171 across England.
Are appointments at City View Medical Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is City View Medical Practice's phone number?
0113 467 7515.