Ash Grove Medical Centre, Knottingley: patient reviews and CQC rating
Ash Grove Medical Centre is a GP practice in Knottingley with 12,772 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2023. It has 4.1 full-time-equivalent qualified GPs, or 3,133 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ash Grove Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 60%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 39%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
39% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (74%). 104 patients answered the survey (response rate 20%).
| Survey question | Ash Grove Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 39% | 53% | 57% |
| Easy to contact via the website | 61% | 54% | 58% |
| Easy to contact via the NHS App | 60% | 52% | 54% |
| Reception team helpful | 84% | 84% | 85% |
| Last contact good | 71% | 70% | 73% |
| Wait for appointment about right | 62% | 70% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 88% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 91% of 188 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ash Grove Medical Centre is Good, published in June 2023. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,772 patients were registered at Ash Grove Medical Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 3,133 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 4.2 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 3.3 |
| August 2024 | 3.3 | 3.3 |
| August 2025 | 3.3 | 4.4 |
| August 2026 | 4.1 | 6.2 |
From June 2026 to August 2026 the practice recorded 7,815 appointments a month, or 612 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 42% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Ash Grove Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 612 | 579 | 510 |
| Face to face | 96% | 66% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.6% against 1.9%), chronic kidney disease (7.1% against 4.6%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for depression (10.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 32.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 76.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% |
| Depression | 18+ yrs | 10.5% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| COPD | All ages | 3.6% | 1.9% |
| Cancer | All ages | 3.5% | 3.8% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.6% | 74.9% |
Ash Grove Medical Centre, England Lane, Knottingley, WF11 0JA. Phone: 01977 673141. Website: www.ashgrovesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northgate Surgery | 4.4 km | 73% |
| Dr Watson & Partners | 4.5 km | 64% |
| Drs Thachankary and Krishnan | 4.8 km | 72% |
| Tieve Tara Medical Centre | 5.5 km | 65% |
| Henry Moore Clinic | 7.4 km | 88% |
- Dr Watson & Partners (64% overall experience good)
- Drs Thachankary and Krishnan (72% overall experience good)
- Northgate Surgery (73% overall experience good)
How do patients rate Ash Grove Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Ash Grove Medical Centre as good, against 77% across England. 39% found it easy to get through by phone.
How many patients are registered at Ash Grove Medical Centre?
12,772 patients were registered in September 2026, down 1.3% on a year earlier.
What is Ash Grove Medical Centre's CQC rating?
Good overall, published in June 2023.
How many GPs does Ash Grove Medical Centre have?
4.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 3,133 patients per GP against 2,171 across England.
Are appointments at Ash Grove Medical Centre face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ash Grove Medical Centre's phone number?
01977 673141.