Holsworthy Doctors, Holsworthy: patient reviews and CQC rating
Holsworthy Doctors is a GP practice in Holsworthy with 15,084 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2020. It has 7.5 full-time-equivalent qualified GPs, or 2,008 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Holsworthy Doctors
Its best result against England is the share who said they were treated with care and concern: 87%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 26%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
40% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (74%). 102 patients answered the survey (response rate 36%).
| Survey question | Holsworthy Doctors | Devon | England |
|---|---|---|---|
| Overall experience good | 72% | 79% | 77% |
| Easy to contact by phone | 40% | 59% | 57% |
| Easy to contact via the website | 26% | 62% | 58% |
| Easy to contact via the NHS App | 28% | 55% | 54% |
| Reception team helpful | 83% | 87% | 85% |
| Last contact good | 58% | 76% | 73% |
| Wait for appointment about right | 52% | 70% | 69% |
| Listened to well | 86% | 90% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Holsworthy Doctors is Good, published in October 2020. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
15,084 patients were registered at Holsworthy Doctors in September 2026, down 1.1% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 2,008 patients per GP, close to the England figure of 2,171 and Devon's 1,863. The practice also has 6.3 nurses and 7.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 4.6 |
| August 2024 | 5.4 | 7.2 |
| August 2025 | 6.3 | 10.0 |
| August 2026 | 7.5 | 8.6 |
From June 2026 to August 2026 the practice recorded 10,540 appointments a month, or 699 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 39% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
25% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Holsworthy Doctors | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 699 | 626 | 510 |
| Face to face | 68% | 54% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (5.4% against 3.0%), dementia (1.3% against 0.8%) and chronic kidney disease (7.8% against 4.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and depression (9.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 26.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.4% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Depression | 18+ yrs | 9.0% | 14.3% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 5.4% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.7% | 74.9% |
Holsworthy Doctors, Holsworthy Medical Centre, Dobles Lane, Holsworthy, EX22 6GH. Phone: 01409 253692. Website: www.holsworthymedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bradworthy Surgery | 9.5 km | 98% |
| Stratton Medical Centre | 11.7 km | 79% |
| Blake House Surgery | 12.1 km | 78% |
| Neetside Surgery | 13.8 km | 82% |
| Castle Gardens Surgery | 20.9 km | 92% |
- Bradworthy Surgery (98% overall experience good)
- Neetside Surgery (82% overall experience good)
- Stratton Medical Centre (79% overall experience good)
How do patients rate Holsworthy Doctors?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Holsworthy Doctors as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Holsworthy Doctors?
15,084 patients were registered in September 2026, down 1.1% on a year earlier.
What is Holsworthy Doctors's CQC rating?
Good overall, published in October 2020.
How many GPs does Holsworthy Doctors have?
7.5 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,008 patients per GP against 2,171 across England.
Are appointments at Holsworthy Doctors face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Holsworthy Doctors's phone number?
01409 253692.