Market Street Medical Practice, Dalton In Furness: patient reviews and CQC rating
Market Street Medical Practice is a GP practice in Dalton In Furness with 8,689 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.1 full-time-equivalent qualified GPs, or 2,140 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Market Street Medical Practice
Its best result against England is the share who described their overall experience of the practice as good: 82%, against 77% across England. Its weakest is the share who found it easy to contact the practice through its website: 37%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
37% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (84%). 117 patients answered the survey (response rate 30%).
| Survey question | Market Street Medical Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 37% | 61% | 57% |
| Easy to contact via the website | 37% | 55% | 58% |
| Easy to contact via the NHS App | 50% | 57% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 75% | 74% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
CQC's overall rating for Market Street Medical Practice is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,689 patients were registered at Market Street Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 2,140 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.7 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 10.3 |
| August 2024 | 4.1 | 9.0 |
| August 2025 | 4.1 | 8.8 |
| August 2026 | 4.1 | 7.0 |
From June 2026 to August 2026 the practice recorded 3,122 appointments a month, or 359 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 21% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Market Street Medical Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 359 | 471 | 510 |
| Face to face | 74% | 70% | 63% |
| Same day as booked | 21% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%), palliative or supportive care needs (0.9% against 0.6%) and heart failure (1.6% against 1.1%). It has a lower share for osteoporosis (0.1% against 1.2%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 17.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 15.4% | 14.3% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
Market Street Medical Practice, 92 Market Street, Dalton In Furness, LA15 8AB. Phone: 01229 462591. Website: www.marketstreetmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Surgery Kirkby-in-Furness | 3.7 km | 85% |
| Norwood Medical Centre | 5.0 km | 66% |
| Bridgegate Medical Centre | 5.0 km | 73% |
| The Family Practice | 5.4 km | 62% |
| Duke Street Surgery | 5.9 km | 77% |
- Dr G R Murray and Partners (83% overall experience good)
- Hoad Medical Practice (89% overall experience good)
- The Surgery Kirkby-in-Furness (85% overall experience good)
How do patients rate Market Street Medical Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Market Street Medical Practice as good, against 77% across England. 37% found it easy to get through by phone.
How many patients are registered at Market Street Medical Practice?
8,689 patients were registered in September 2026, down 1.4% on a year earlier.
What is Market Street Medical Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does Market Street Medical Practice have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,140 patients per GP against 2,171 across England.
Are appointments at Market Street Medical Practice face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Market Street Medical Practice's phone number?
01229 462591.