Dockham Surgery, Cinderford: patient reviews and CQC rating
Dockham Surgery is a GP practice in Cinderford with 5,672 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 3.1 full-time-equivalent qualified GPs, or 1,842 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dockham Surgery
Its result closest to England is the share who said they were treated with care and concern: 85%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
54% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (69%). 122 patients answered the survey (response rate 35%).
| Survey question | Dockham Surgery | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 72% | 81% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 38% | 60% | 58% |
| Easy to contact via the NHS App | 46% | 56% | 54% |
| Reception team helpful | 70% | 89% | 85% |
| Last contact good | 65% | 76% | 73% |
| Wait for appointment about right | 57% | 66% | 69% |
| Listened to well | 85% | 90% | 87% |
| Treated with care and concern | 85% | 89% | 86% |
| Confidence and trust in the clinician | 88% | 95% | 93% |
| Needs met | 83% | 93% | 90% |
CQC's overall rating for Dockham Surgery is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,672 patients were registered at Dockham Surgery in September 2026, down 6.2% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,842 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 1.8 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.1 | 3.9 |
| August 2026 | 3.1 | 7.1 |
From June 2026 to August 2026 the practice recorded 4,020 appointments a month, or 709 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 44% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dockham Surgery | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 709 | 574 | 510 |
| Face to face | 56% | 64% | 63% |
| Same day as booked | 44% | 42% | 45% |
| More than 28 days after booking | 4% | 11% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), heart failure (2.0% against 1.1%) and coronary heart disease (5.0% against 3.0%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 23.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 11.2% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Coronary heart disease | All ages | 5.0% | 3.0% |
| Cancer | All ages | 4.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Learning disability | All ages | 1.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
Dockham Surgery, Cinderford Medical Centre, Valley Road, Cinderford, GL14 2NX. Phone: 01594 820010. Website: www.dockhamsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Forest Health Care | 0.0 km | 72% |
| Drybrook Surgery | 3.2 km | 94% |
| Mitcheldean Surgery | 4.9 km | 84% |
| Yorkley and Bream Surgery | 7.1 km | 93% |
| Dean Medical Practice | 7.5 km | 82% |
- Drybrook Surgery (94% overall experience good)
- Forest Health Care (72% overall experience good)
- Mitcheldean Surgery (84% overall experience good)
How do patients rate Dockham Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Dockham Surgery as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Dockham Surgery?
5,672 patients were registered in September 2026, down 6.2% on a year earlier.
What is Dockham Surgery's CQC rating?
Good overall, published in September 2016.
How many GPs does Dockham Surgery have?
3.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,842 patients per GP against 2,171 across England.
Are appointments at Dockham Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dockham Surgery's phone number?
01594 820010.