GP surgeries in Buckhurst Hill: ratings and patient reviews
There are 3 GP practices in Buckhurst Hill, with 16,808 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Kings Medical Centre (89%, England 77%). Across the town there are 2,151 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Buckhurst Hill with survey results, the share of patients describing their overall experience as good ranges from 89% at The River Surgery to 89% at Kings Medical Centre, with a median of 89% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Palmerston Road Surgery has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Kings Medical Centre | 7,838 | 89% | 60% | Good | 1,661 |
| Palmerston Road Surgery | 4,539 | 89% | 84% | Good | 3,404 |
| The River Surgery | 4,431 | 89% | 71% | Good | 2,518 |
There are 2,151 registered patients per full-time-equivalent qualified GP in Buckhurst Hill, close to England's 2,171 and Essex's 2,514. Practices recorded 337 appointments a month per 1,000 patients (England: 510), 86% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.3% over the year (England: shrank 1.1%).
| Measure | Buckhurst Hill | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 2,151 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 337 | 480 | 510 |
| Face-to-face appointments | 86% | 69% | 63% |
| Same day as booked | 35% | 45% | 45% |
| Did not attend | 5% | 3% | 4% |
| Patients aged 65 or over | 21% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Buckhurst Hill is palliative care (1.9% against 0.6%), and the furthest below is learning disability (0.3% against 0.6%).
| Condition register | Age group | Buckhurst Hill (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% | 2,425 |
| Depression | 18+ yrs | 8.6% | 14.3% | 1,188 |
| Diabetes | 17+ yrs | 6.0% | 7.9% | 839 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 914 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 564 |
| Cancer | All ages | 3.7% | 3.8% | 641 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 468 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 426 |
| Palliative care | All ages | 1.9% | 0.6% | 320 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 282 |
| Dementia | All ages | 1.5% | 0.8% | 254 |
| Heart failure | All ages | 1.0% | 1.1% | 172 |
| COPD | All ages | 1.0% | 1.9% | 167 |
| Serious mental illness | All ages | 0.9% | 1.0% | 157 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 92 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 45 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 82 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 77 |
| Learning disability | All ages | 0.3% | 0.6% | 49 |
How many GP practices are there in Buckhurst Hill?
3, with 16,808 registered patients in September 2026.
Which GP practice in Buckhurst Hill do patients rate highest?
Kings Medical Centre: 89% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Buckhurst Hill?
2,151 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Buckhurst Hill are face to face?
86% of appointments at the town's practices were face to face, against 63% across England.