Caen Medical Centre, Braunton: patient reviews and CQC rating
Caen Medical Centre is a GP practice in Braunton with 12,787 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in May 2016. It has 8.1 full-time-equivalent qualified GPs, or 1,583 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Caen Medical Centre
Its best result against England is the share who said the healthcare professional was good at listening to them: 93%, against 87% across England. Its weakest is the share who found it easy to get through to the practice by phone: 43%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
43% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (80%). 120 patients answered the survey (response rate 35%).
| Survey question | Caen Medical Centre | Devon | England |
|---|---|---|---|
| Overall experience good | 73% | 79% | 77% |
| Easy to contact by phone | 43% | 59% | 57% |
| Easy to contact via the website | 47% | 62% | 58% |
| Easy to contact via the NHS App | 58% | 55% | 54% |
| Reception team helpful | 73% | 87% | 85% |
| Last contact good | 65% | 76% | 73% |
| Wait for appointment about right | 55% | 70% | 69% |
| Listened to well | 93% | 90% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 401 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Caen Medical Centre is Outstanding, published in May 2016. One key question is rated differently: Safe Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
12,787 patients were registered at Caen Medical Centre in September 2026, down 1.4% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 8.1 full-time-equivalent qualified GPs, there are 1,583 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 2.3 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.4 | 10.3 |
| August 2024 | 7.9 | 10.0 |
| August 2025 | 7.9 | 10.0 |
| August 2026 | 8.1 | 10.0 |
From June 2026 to August 2026 the practice recorded 7,046 appointments a month, or 551 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 42% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Caen Medical Centre | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 551 | 626 | 510 |
| Face to face | 60% | 54% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (2.9% against 1.9%), atrial fibrillation (3.2% against 2.2%) and coronary heart disease (4.1% against 3.0%). It has a lower share for COPD (1.4% against 1.9%) and diabetes (6.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 12.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
Caen Medical Centre, Braunton,, Braunton, EX33 1LR. Phone: 01271 818030.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fremington Medical Centre | 5.1 km | 79% |
| Queen's Medical Centre | 8.0 km | 78% |
| Brannam Medical Centre | 8.2 km | 90% |
| Northam Surgery | 8.5 km | 88% |
| Litchdon Medical Centre | 9.5 km | 82% |
- Combe Coastal Practice (85% overall experience good)
- South Molton Medical Centre (81% overall experience good)
How do patients rate Caen Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Caen Medical Centre as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Caen Medical Centre?
12,787 patients were registered in September 2026, down 1.4% on a year earlier.
What is Caen Medical Centre's CQC rating?
Outstanding overall, published in May 2016.
How many GPs does Caen Medical Centre have?
8.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,583 patients per GP against 2,171 across England.
Are appointments at Caen Medical Centre face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Caen Medical Centre's phone number?
01271 818030.