Hollyns Health and Wellbeing, Bradford: patient reviews and CQC rating
Hollyns Health and Wellbeing is a GP practice in Bradford with 12,281 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in June 2023. It has 6.7 full-time-equivalent qualified GPs, or 1,822 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hollyns Health and Wellbeing
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 31%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 26th of the 42 practices in Bradford with 50 or more responses. 31% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (55%). 94 patients answered the survey (response rate 19%).
| Survey question | Hollyns Health and Wellbeing | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 67% | 76% | 77% |
| Easy to contact by phone | 31% | 53% | 57% |
| Easy to contact via the website | 47% | 54% | 58% |
| Easy to contact via the NHS App | 41% | 52% | 54% |
| Reception team helpful | 87% | 84% | 85% |
| Last contact good | 62% | 70% | 73% |
| Wait for appointment about right | 62% | 70% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
In the Friends and Family Test for July 2026, 89% of 167 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hollyns Health and Wellbeing is Requires Improvement, published in June 2023. 2 key questions are rated differently: Well-led Good and Caring Good. It held the same rating in the report before (July 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
12,281 patients were registered at Hollyns Health and Wellbeing in September 2026, down 1.2% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 1,822 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 6.5 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 9.3 |
| August 2024 | 6.1 | 8.8 |
| August 2025 | 7.0 | 11.0 |
| August 2026 | 6.7 | 10.8 |
From June 2026 to August 2026 the practice recorded 11,260 appointments a month, or 917 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 45% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Hollyns Health and Wellbeing | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 917 | 579 | 510 |
| Face to face | 47% | 66% | 63% |
| Same day as booked | 45% | 45% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), a learning disability (1.0% against 0.6%) and diabetes (10.8% against 7.9%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 37.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 10.8% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Palliative care | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.5% | 74.9% |
Hollyns Health and Wellbeing, 4 Glenholme Park, Pasture Lane, Clayton, Bradford, BD14 6NF. Phone: 01274 880650. Website: www.mayfieldmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Ridge Medical Practice | 2.3 km | 42% |
| Grange Medical Centre | 2.6 km | 45% |
| Wibsey and Queensbury Medical Practice | 2.6 km | 74% |
| Park Grange Medical Centre | 2.8 km | 77% |
| Horton Park Medical Practice | 2.8 km | 68% |
- Ashwell Medical Centre (70% overall experience good)
- Leylands Medical Centre (66% overall experience good)
- Manor Medical Practice (68% overall experience good)
How do patients rate Hollyns Health and Wellbeing?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Hollyns Health and Wellbeing as good, below the England figure of 77%. 31% found it easy to get through by phone.
How many patients are registered at Hollyns Health and Wellbeing?
12,281 patients were registered in September 2026, down 1.2% on a year earlier.
What is Hollyns Health and Wellbeing's CQC rating?
Requires Improvement overall, published in June 2023.
How many GPs does Hollyns Health and Wellbeing have?
6.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,822 patients per GP against 2,171 across England.
Are appointments at Hollyns Health and Wellbeing face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hollyns Health and Wellbeing's phone number?
01274 880650.