Priory Medical Practice, Bedford: patient reviews and CQC rating
Priory Medical Practice is a GP practice in Bedford with 7,637 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.0 full-time-equivalent qualified GPs, or 3,870 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Priory Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 39%, below the England figure of 54%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 7th of the 17 practices in Bedford with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (77%). 125 patients answered the survey (response rate 32%).
| Survey question | Priory Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 82% | 75% | 77% |
| Easy to contact by phone | 68% | 52% | 57% |
| Easy to contact via the website | 45% | 60% | 58% |
| Easy to contact via the NHS App | 39% | 52% | 54% |
| Reception team helpful | 79% | 83% | 85% |
| Last contact good | 79% | 71% | 73% |
| Wait for appointment about right | 69% | 69% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
CQC's overall rating for Priory Medical Practice is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,637 patients were registered at Priory Medical Practice in September 2026, down 2.0% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,870 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 1.2 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 3.0 |
| August 2025 | 2.0 | 3.9 |
| August 2026 | 2.0 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,341 appointments a month, or 438 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 40% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Priory Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 438 | 521 | 510 |
| Face to face | 74% | 62% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%). It has a lower share for COPD (1.3% against 1.9%) and chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 14.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.0% | 15.2% |
| Depression | 18+ yrs | 14.8% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
Priory Medical Practice, 48 The Glebe, Clapham, Bedford, MK41 6GA. Phone: 01234 262040. Website: www.priorymedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Linden Road Surgery | 3.2 km | 87% |
| Queens Park Health Centre | 3.9 km | 64% |
| Ashburnham Road Surgery | 3.9 km | 82% |
| De Parys Medical Centre | 4.2 km | 68% |
| Goldington Avenue Surgery | 4.3 km | 71% |
- Cobbs Garden Surgery (89% overall experience good)
- Goldington Avenue Surgery (71% overall experience good)
- Great Barford Surgery (75% overall experience good)
- Harrold Medical Practice (84% overall experience good)
- Sharnbrook Surgery (83% overall experience good)
How do patients rate Priory Medical Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Priory Medical Practice as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Priory Medical Practice?
7,637 patients were registered in September 2026, down 2.0% on a year earlier.
What is Priory Medical Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Priory Medical Practice have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,870 patients per GP against 2,171 across England.
Are appointments at Priory Medical Practice face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Priory Medical Practice's phone number?
01234 262040.