De Parys Medical Centre, Bedford: patient reviews and CQC rating
De Parys Medical Centre is a GP practice in Bedford with 46,198 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 19.4 full-time-equivalent qualified GPs, or 2,381 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about De Parys Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 37%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 15th of the 17 practices in Bedford with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (70%). 199 patients answered the survey (response rate 32%).
| Survey question | De Parys Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 68% | 75% | 77% |
| Easy to contact by phone | 37% | 52% | 57% |
| Easy to contact via the website | 58% | 60% | 58% |
| Easy to contact via the NHS App | 46% | 52% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 67% | 71% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
CQC's overall rating for De Parys Medical Centre is Good, published in February 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
46,198 patients were registered at De Parys Medical Centre in September 2026, up 26.1% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 19.4 full-time-equivalent qualified GPs, there are 2,381 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 10.3 nurses and 6.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 13.1 | 22.4 |
| August 2024 | 13.1 | 20.2 |
| August 2025 | 17.6 | 26.6 |
| August 2026 | 19.4 | 28.6 |
From June 2026 to August 2026 the practice recorded 41,565 appointments a month, or 900 per 1,000 registered patients (England: 510). 28% were face to face (England: 63%). 63% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | De Parys Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 900 | 521 | 510 |
| Face to face | 28% | 62% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), heart failure (1.7% against 1.1%) and serious mental illness (1.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 19.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.9% | 15.2% |
| Depression | 18+ yrs | 16.8% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| COPD | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
De Parys Medical Centre, 23 De Parys Avenue, Bedford, MK40 2TX. Phone: 01234 351341. Website: www.deparysmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Goldington Avenue Surgery | 0.3 km | 71% |
| Linden Road Surgery | 1.4 km | 87% |
| Ashburnham Road Surgery | 1.4 km | 82% |
| Putnoe Medical Centre | 1.6 km | 76% |
| London Road Surgery | 1.7 km | 76% |
How do patients rate De Parys Medical Centre?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of De Parys Medical Centre as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at De Parys Medical Centre?
46,198 patients were registered in September 2026, up 26.1% on a year earlier.
What is De Parys Medical Centre's CQC rating?
Good overall, published in February 2016.
How many GPs does De Parys Medical Centre have?
19.4 full-time-equivalent qualified GPs (25 qualified GPs by headcount), which is 2,381 patients per GP against 2,171 across England.
Are appointments at De Parys Medical Centre face to face?
28% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is De Parys Medical Centre's phone number?
01234 351341.