Greensand Surgery - Ampthill, Bedford: patient reviews and CQC rating
Greensand Surgery - Ampthill is a GP practice in Bedford with 10,152 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 5.2 full-time-equivalent qualified GPs, or 1,960 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greensand Surgery - Ampthill
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 45%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 17 practices in Bedford with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (82%). 95 patients answered the survey (response rate 29%).
| Survey question | Greensand Surgery - Ampthill | Central East | England |
|---|---|---|---|
| Overall experience good | 83% | 75% | 77% |
| Easy to contact by phone | 71% | 52% | 57% |
| Easy to contact via the website | 61% | 60% | 58% |
| Easy to contact via the NHS App | 45% | 52% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 81% | 71% | 73% |
| Wait for appointment about right | 81% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 183 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Greensand Surgery - Ampthill is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,152 patients were registered at Greensand Surgery - Ampthill in September 2026, down 0.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 5.2 full-time-equivalent qualified GPs, there are 1,960 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 3.3 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 4.9 |
| August 2024 | 4.9 | 4.9 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 5.2 | 5.2 |
From June 2026 to August 2026 the practice recorded 8,748 appointments a month, or 862 per 1,000 registered patients (England: 510). 29% were face to face (England: 63%). 59% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Greensand Surgery - Ampthill | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 862 | 521 | 510 |
| Face to face | 29% | 62% | 63% |
| Same day as booked | 59% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for asthma (9.4% against 6.6%). It has a lower share for a learning disability (0.2% against 0.6%), peripheral arterial disease (0.3% against 0.6%) and epilepsy (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% |
| Depression | 18+ yrs | 15.9% | 14.3% |
| Asthma | 6+ yrs | 9.4% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| COPD | All ages | 1.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 86.5% | 74.9% |
Greensand Surgery - Ampthill, Greensand Surgery, The Health Centre, Oliver Street, Ampthill, Bedford, MK45 2SB. Phone: 01525 631390. Website: www.greensandsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Houghton Close Surgery | 0.0 km | 79% |
| Flitwick Surgery | 2.3 km | 77% |
| Marston Forest Healthcare | 5.6 km | 65% |
| The Vale Medical Practice - Wootton | 7.9 km | 82% |
| Dr Sulakshana and Partners | 8.4 km | 88% |
- Dr Sulakshana and Partners (88% overall experience good)
- Houghton Close Surgery (79% overall experience good)
How do patients rate Greensand Surgery - Ampthill?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Greensand Surgery - Ampthill as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Greensand Surgery - Ampthill?
10,152 patients were registered in September 2026, down 0.7% on a year earlier.
What is Greensand Surgery - Ampthill's CQC rating?
Good overall, published in January 2016.
How many GPs does Greensand Surgery - Ampthill have?
5.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,960 patients per GP against 2,171 across England.
Are appointments at Greensand Surgery - Ampthill face to face?
29% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greensand Surgery - Ampthill's phone number?
01525 631390.