Springfield Surgery, Stockport: patient reviews and CQC rating
Springfield Surgery is a GP practice in Stockport with 5,752 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 4.1 full-time-equivalent qualified GPs, or 1,405 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Springfield Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 11th of the 25 practices in Stockport with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (95%). 137 patients answered the survey (response rate 32%).
| Survey question | Springfield Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 89% | 63% | 57% |
| Easy to contact via the website | 67% | 61% | 58% |
| Easy to contact via the NHS App | 64% | 58% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 63% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 267 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Springfield Surgery is Good, published in July 2017. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,752 patients were registered at Springfield Surgery in September 2026, up 0.9% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 1,405 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.9 |
| August 2024 | 4.1 | 5.8 |
| August 2025 | 4.1 | 4.7 |
| August 2026 | 4.1 | 4.7 |
From June 2026 to August 2026 the practice recorded 3,017 appointments a month, or 524 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 38% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Springfield Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 524 | 445 | 510 |
| Face to face | 86% | 66% | 63% |
| Same day as booked | 38% | 44% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%) and stroke or TIA (2.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 16.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.2% | 14.3% |
| High blood pressure | All ages | 15.6% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Dementia | All ages | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.3% | 74.9% |
Springfield Surgery, 24-28 Commercial Road, Hazel Grove, Stockport, SK7 4AA. Phone: 0161 426 5252. Website: www.springfieldsurgery-stockport.com/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beech House Medical Practice | 0.4 km | 92% |
| Bracondale Medical Centre | 2.1 km | 94% |
| Manor Medical Practice | 2.5 km | 97% |
| Bramhall Park Medical Centre | 2.7 km | 71% |
| Bramhall Health Centre | 3.6 km | 89% |
- Archwood Medical Practice (89% overall experience good)
- Beech House Medical Practice (92% overall experience good)
- Chadsfield Medical Practice (90% overall experience good)
- Dr Robert Mathewson (99% overall experience good)
- Marple Bridge Surgery (96% overall experience good)
- Marple Cottage Surgery (91% overall experience good)
- Marple Medical Practice (90% overall experience good)
How do patients rate Springfield Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Springfield Surgery as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Springfield Surgery?
5,752 patients were registered in September 2026, up 0.9% on a year earlier.
What is Springfield Surgery's CQC rating?
Good overall, published in July 2017.
How many GPs does Springfield Surgery have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,405 patients per GP against 2,171 across England.
Are appointments at Springfield Surgery face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Springfield Surgery's phone number?
0161 426 5252.