Middlewich Road Surgery, Northwich: patient reviews and CQC rating
Middlewich Road Surgery is a GP practice in Northwich with 7,376 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2023. It has 5.6 full-time-equivalent qualified GPs, or 1,327 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Middlewich Road Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 71%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 5th of the 7 practices in Northwich with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (90%). 103 patients answered the survey (response rate 27%).
| Survey question | Middlewich Road Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 78% | 78% | 77% |
| Easy to contact by phone | 58% | 57% | 57% |
| Easy to contact via the website | 33% | 55% | 58% |
| Easy to contact via the NHS App | 38% | 53% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 71% | 73% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 76 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Middlewich Road Surgery is Good, published in December 2023. One key question is rated differently: Well-led Requires Improvement. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,376 patients were registered at Middlewich Road Surgery in September 2026, almost the same as a year earlier.
18% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 1,327 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.5 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 6.0 |
| August 2024 | 5.5 | 6.6 |
| August 2025 | 5.5 | 6.6 |
| August 2026 | 5.6 | 6.4 |
From June 2026 to August 2026 the practice recorded 2,780 appointments a month, or 377 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 51% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Middlewich Road Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 377 | 492 | 510 |
| Face to face | 61% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.3% against 1.2%), COPD (3.1% against 1.9%) and depression (20.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 20.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.8% | 14.3% |
| High blood pressure | All ages | 19.9% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Middlewich Road Surgery, 163 Middlewich Road, Northwich, CW9 7DB. Phone: 01606 544700. Website: www.middlewichroadsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Witton Street Surgery | 1.1 km | 81% |
| Danebridge Medical Practice | 1.5 km | 71% |
| Watling Medical Practice | 1.6 km | 78% |
| Firdale Medical Centre | 3.2 km | 92% |
| Oakwood Medical Centre | 4.0 km | 65% |
- Danebridge Medical Practice (71% overall experience good)
- Firdale Medical Centre (92% overall experience good)
- Oakwood Medical Centre (65% overall experience good)
- The Weaverham Surgery (80% overall experience good)
- Watling Medical Practice (78% overall experience good)
- Witton Street Surgery (81% overall experience good)
How do patients rate Middlewich Road Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Middlewich Road Surgery as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Middlewich Road Surgery?
7,376 patients were registered in September 2026, up 0.1% on a year earlier.
What is Middlewich Road Surgery's CQC rating?
Good overall, published in December 2023.
How many GPs does Middlewich Road Surgery have?
5.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,327 patients per GP against 2,171 across England.
Are appointments at Middlewich Road Surgery face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Middlewich Road Surgery's phone number?
01606 544700.