Bartholomew Medical Group, Goole: patient reviews and CQC rating
Bartholomew Medical Group is a GP practice in Goole with 17,427 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 5.3 full-time-equivalent qualified GPs, or 3,272 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bartholomew Medical Group
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 4 practices in Goole with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (83%). 114 patients answered the survey (response rate 24%).
| Survey question | Bartholomew Medical Group | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 72% | 79% | 77% |
| Easy to contact by phone | 50% | 59% | 57% |
| Easy to contact via the website | 45% | 62% | 58% |
| Easy to contact via the NHS App | 46% | 59% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 80% | 88% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 166 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bartholomew Medical Group is Good, published in March 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,427 patients were registered at Bartholomew Medical Group in September 2026, down 1.4% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 3,272 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 5.8 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 10.1 |
| August 2024 | 5.8 | 9.0 |
| August 2025 | 6.3 | 8.5 |
| August 2026 | 5.3 | 8.2 |
From June 2026 to August 2026 the practice recorded 9,283 appointments a month, or 533 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 52% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
21% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Bartholomew Medical Group | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 533 | 559 | 510 |
| Face to face | 64% | 64% | 63% |
| Same day as booked | 52% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.1% against 1.2%), heart failure (2.1% against 1.1%) and COPD (3.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 24.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.8 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.8% | 14.3% |
| High blood pressure | All ages | 18.7% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% |
| COPD | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.7% | 74.9% |
Bartholomew Medical Group, Goole Health Centre, Woodland Avenue, Goole, DN14 6RU. Phone: 01405 767711. Website: www.bartholomewavesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Montague Medical Practice | 0.9 km | 75% |
| Dr RW Harrison & Partners | 3.3 km | 77% |
| Snaith and Rawcliffe Medical Group | 10.2 km | 92% |
| Gilberdyke Health Centre | 10.4 km | 88% |
| Northfield Surgery | 12.7 km | 53% |
- Dr RW Harrison & Partners (77% overall experience good)
- Gilberdyke Health Centre (88% overall experience good)
- Montague Medical Practice (75% overall experience good)
- Snaith and Rawcliffe Medical Group (92% overall experience good)
How do patients rate Bartholomew Medical Group?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Bartholomew Medical Group as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Bartholomew Medical Group?
17,427 patients were registered in September 2026, down 1.4% on a year earlier.
What is Bartholomew Medical Group's CQC rating?
Good overall, published in March 2017.
How many GPs does Bartholomew Medical Group have?
5.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 3,272 patients per GP against 2,171 across England.
Are appointments at Bartholomew Medical Group face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bartholomew Medical Group's phone number?
01405 767711.