Burnett Edgar Medical Centre, Barrow In Furness: patient reviews and CQC rating
Burnett Edgar Medical Centre is a GP practice in Barrow In Furness with 4,062 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 1.5 full-time-equivalent qualified GPs, or 2,708 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Burnett Edgar Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 48%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 2nd of the 7 practices in Barrow In Furness with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (91%). 129 patients answered the survey (response rate 25%).
| Survey question | Burnett Edgar Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 76% | 61% | 57% |
| Easy to contact via the website | 39% | 55% | 58% |
| Easy to contact via the NHS App | 42% | 57% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 80% | 74% | 73% |
| Wait for appointment about right | 48% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 196 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Burnett Edgar Medical Centre is Good, published in March 2020. All 5 key questions are rated Good. It held the same rating in the report before (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,062 patients were registered at Burnett Edgar Medical Centre in September 2026, down 1.7% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,708 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 0.7 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.5 | 2.6 |
From June 2026 to August 2026 the practice recorded 2,997 appointments a month, or 738 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 28% took place on the day they were booked and 19% more than 28 days after booking (England: 45% and 5%).
100% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Burnett Edgar Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 738 | 471 | 510 |
| Face to face | 49% | 70% | 63% |
| Same day as booked | 28% | 42% | 45% |
| More than 28 days after booking | 19% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), COPD (3.1% against 1.9%) and asthma (7.9% against 6.6%). It has a lower share for chronic kidney disease (1.5% against 4.6%) and depression (9.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 23.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.2% | 15.2% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Cancer | All ages | 3.8% | 3.8% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.6% | 0.8% |
| Chronic kidney disease | 18+ yrs | 1.5% | 4.6% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Burnett Edgar Medical Centre, Central Drive, Walney Island, Barrow In Furness, LA14 3HY. Phone: 01229 474526. Website: www.burnettedgarmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Duke Street Surgery | 2.0 km | 77% |
| The Family Practice | 2.0 km | 62% |
| Abbey Road Surgery | 2.0 km | 88% |
| Atkinson Health Centre Practice | 2.0 km | 86% |
| Risedale Surgery | 2.0 km | 59% |
- Abbey Road Surgery (88% overall experience good)
- Atkinson Health Centre Practice (86% overall experience good)
- Bridgegate Medical Centre (73% overall experience good)
- Duke Street Surgery (77% overall experience good)
- Norwood Medical Centre (66% overall experience good)
- Risedale Surgery (59% overall experience good)
- The Family Practice (62% overall experience good)
How do patients rate Burnett Edgar Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Burnett Edgar Medical Centre as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Burnett Edgar Medical Centre?
4,062 patients were registered in September 2026, down 1.7% on a year earlier.
What is Burnett Edgar Medical Centre's CQC rating?
Good overall, published in March 2020.
How many GPs does Burnett Edgar Medical Centre have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,708 patients per GP against 2,171 across England.
Are appointments at Burnett Edgar Medical Centre face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Burnett Edgar Medical Centre's phone number?
01229 474526.