What is the Quality of Facilities at YDUC Maple House

Neutral

"GPs and nurse practitioners were trained to child safeguarding level three."

Neutral

"• Patient Group Directions PGDs were used by nurse and emergency care practitioners to supply or administer medicines without a prescription."

Positive

"• Spoke with a range of staff including the local clinical directors two GPs a senior urgent care practitioner a receptionist and a driver."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Positive

"Performance was shared with staff and the local clinical commissioning group as part of contract monitoring arrangements."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"Patient feedback was obtained by the provider on an ongoing basis and was included in their contract monitoring reports."

Neutral

"Annual infection control audits and monthly monitoring were undertaken and we saw evidence that action was taken to address any improvements identified as a result."

Neutral

"These included auditing and monitoring arrangements and mechanisms for reporting and investigating discrepancies."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"Monitoring reviews and clinical governance meetings were regularly held."

Neutral

"• The provider had recently employed a GP who had taken the lead for clinical audit and was allocated six hours per week to undertake this role."

Neutral

"A clinical supervision policy had recently been implemented; this set out expectations for clinicians and their supervisors that appraisals would be carried out annually."

Positive

"There was a health and safety policy available with a poster in areas accessible to all staff that identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"• There was a system in place to ensure equipment was maintained to an appropriate standard and in line with manufacturers’ guidance for example annual servicing of medicine refrigerators including calibration where relevant."