What is the Quality of Facilities at Priory Medical Centre

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."

Positive

"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Positive

"We found that increased oversight was necessary by the management team with regard to some monitoring of safety issues."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"Management monitoring and improving outcomes for people • The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"• Practice leaders had established policies procedures and activities to ensure safety but did not always assure themselves that they were operating as intended."

Positive

"Risk assessments in relation to health and safety issues in the practice premises were in evidence."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"Following the inspection we were told that any infection prevention and control issues that required immediate attention would be actioned."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."

Positive

"• We checked medicines stored in the treatment rooms doctors bags and medicine refrigerators and found they were stored securely with access restricted to authorised staff."

Positive

"Identify and increase the number of patients on the palliative care register to include all patients who have a lifelimiting illness."

Positive

"No other patients with palliative conditions had been identified for inclusion in the register."

Positive

"• The practices’ uptake for breast and bowel cancer screening was in line the national average."

Positive

"• PMG employ a range of health care professionals for example: registered nurses urgent care practitioners advance nurse practitioners care workers physiotherapist and occupational therapists to work as York Integrated Care Team YICT."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The GP also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."

Positive

"The GP also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Positive

"They had won and been nominated for several awards following improvements to the quality of care for patients in wound care and early identification of prediabetes."

Positive

"We saw areas of outstanding practice: The practice had developed a wound care protocol in collaboration with the Clinical Commissioning Group."

Positive

"• The nursing team had developed an evidence based wound care protocol and standard operating procedure following an audit of wound dressings."

Positive

"This included an induction process onetoone meetings appraisals coaching and mentoring clinical supervision and support for revalidation."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."