What is the Quality of Care at Priory Medical Centre

Positive

"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."

Positive

"When dementia was suspected there was an appropriate referral for diagnosis."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The level of deprivation within the group population is rated as eight on a scale of one to ten."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."

Positive

"• The practice specifically considered the physical health needs of patients with poor mental health and those living with dementia."

Neutral

"They also had a routine appointment team and were responding to patient need by increasing the workforce to include mental health specialists and physicians associates later in the year."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Neutral

"• All patients who did not attend DNA a mental health related appointment were contacted."

Neutral

"• The practice had told patients experiencing poor mental health how to access various support groups and voluntary organisations some of which were hosted within the practice."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"• The practices’ uptake for breast and bowel cancer screening was in line the national average."

Positive

"The practice also encouraged their patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"• The practice was able to demonstrate how they identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension they had also taken part in a project to identify patients who were at risk of diabetes."

Positive

"This was particularly evident in patients with diabetes where the Are services effective?"

Positive

"• The practice worked hard at secondary prevention by screening for patients who were at risk of developing diabetes by identifying those at risk."

Positive

"This included actively identifying patients who were ‘at risk’ of developing conditions such as diabetes to improve their health status."

Positive

"For example patients who were identified as being at risk of developing diabetes were invited as part of the ‘secondary prevention’ programme within the group to access support to improve their health lifestyle and mitigate against further disease progression."

Positive

"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• The practice was able to demonstrate how they identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension they had also taken part in a project to identify patients who were at risk of diabetes."

Positive

"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial stewardship in line with local and national guidance."

Positive

"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• The practice provided ‘Patient Pods’ patients could measure their blood pressure in these pods which helpedpatients with Long Term Conditions feel able to monitor their health and couldfeel able to selfmanage their condition or work in partnership with their clinician."

Neutral

"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."

Neutral

"However during the inspection we saw that the key to a vaccine fridge was left in the lock and the fridge was not left securely."

Positive

"Clinicians knew how to identify and manage patients with severe infections including sepsis and further training was planned in this area following an incident."

Positive

"• The practice provided support to their patients with drug addiction alongside ’Lifeline’ drugs support services."

Positive

"• The practice provided support to patients with drug addiction alongside ’Lifeline’ drugs support services."