Latest Snippet(s)
Positive
"Specific medicine directions Patient Group Directions for the practice nurses and Patient Specific Directions for the healthcare assistants were adopted by the practice to allow the practice nurse and healthcare assistant to administer specific medicines in line with legislation."
Neutral
"The practice ensured that confirmation was received that GP locums and the practice nurse were registered with their professional body."
2016-12-28 Snippet(s)
Positive
"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Neutral
"During our visit we: • Spoke with a range of staff including the GPs a practice nurse a healthcare assistant practice manager reception staff and spoke with patients who used the service."
Neutral
"The practice nurse was the infection control clinical lead for infection control."
Latest Snippet(s)
Positive
"Clinical staff are supported by a practice manager an assistant practice manager and eight administration receptionist staff and a cleaner."
2016-12-28 Snippet(s)
Positive
"Clinical staff are supported by a practice manager an assistant practice manager and eight administration receptionist staff and a cleaner."
Latest Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework system QOF."
Positive
"▪ The practice had reviewed its systems and procedures to ensure the safe management of medicines and introduced ongoing monitoring to check improvements were maintained."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-12-28 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework system QOF."
Positive
"The arrangements for managing repeat prescriptions for high risk medicines that required monitoring were not consistently followed."
Positive
"The responsibility for QOF performance monitoring was shared between practice staff."
Positive
"There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"The practice did not have effective systems in place for the prescribing and monitoring of high risk medicines."
Neutral
"Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"The practice is located in Wolverhampton and has good transport links for patients travelling by public transport."
2016-12-28 Snippet(s)
Positive
"The practice is located in Wolverhampton and has good transport links for patients travelling by public transport."
Latest Snippet(s)
Positive
"The practice is a single story building and all areas are easily accessible by patients with mobility difficulties patients who use a wheelchair and families with pushchairs or prams."
2016-12-28 Snippet(s)
Positive
"The practice is a single story building and all areas are easily accessible by patients with mobility difficulties patients who use a wheelchair and families with pushchairs or prams."
Latest Snippet(s)
Positive
"A health and safety policy was available and a poster was displayed."
2016-12-28 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception area which identified the health and safety representative."
Positive
"All staff received training that included basic life support safeguarding infection control health and safety fire safety equality and diversity chaperoning and mental capacity."
Latest Snippet(s)
Positive
"The practice carried out regular medicine audits with the support of the practice pharmacist who was also an independent prescriber to ensure prescribing was in line with best practice guidelines for safe prescribing."
Positive
"Specific medicine directions Patient Group Directions for the practice nurses and Patient Specific Directions for the healthcare assistants were adopted by the practice to allow the practice nurse and healthcare assistant to administer specific medicines in line with legislation."
2016-12-28 Snippet(s)
Positive
"A further example showed that the test results for patients taking a medicine that stops the blood clotting had not been recorded in patients records to confirm that these were checked before providing a repeat prescription."
2016-12-28 Snippet(s)
Positive
"The practice had employed a cleaner and there were cleaning schedules in place and cleaning records were maintained."