What is the Quality of Care at Keats Grove Surgery

Positive

"• The practice held a register of patients with a learning disability and offered this group of patients longer appointments."

Neutral

"For example patients with a learning disability were offered a comprehensive health review."

Positive

"Public Health England national data showed that the number of female patients screened for breast cancer was comparable to the local CCG and England average."

Neutral

"Examples of these included some of the diabetes and COPD health indicators."

Positive

"• The practice held a register of patients with a learning disability and offered this group of patients longer appointments."

Neutral

"For example patients with a learning disability were offered a comprehensive health review."

Neutral

"Examples of these were seen and included templates for asthma and dementia."

Neutral

"Completed cycle audits include the practice performance with asthma reviews and contraception."

Positive

"The practice offered carers longer appointments health checks and the flu vaccination."

Positive

"• The practice worked with multidisciplinary teams in the case management of people who experienced poor mental health including those with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"Counselling clinic sessions were held at the practice with an experienced mental health counsellor based in the community."

Neutral

"• Performance for mental health related indicators was lower than the local CCG and national averages."

Positive

"Clinical staff had received occupational health checks for example hepatitis B status and appropriate action taken to protect staff from the risk of harm when meeting patients’ health needs."