What is the Quality of Facilities at Gravel Hill Surgery

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"Visits could be requested on the day and the practice stated that the high number of visits resulted from the higher percentage of elderly patients."

Positive

"• The practice team met on a bimonthly basis with other professionals including palliative care and community nurses to discuss the care and treatment needs of patients approaching the end of their life and those at increased risk of unplanned admission to hospital."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"Patients were reviewed in nurse led chronic disease management clinics."

Neutral

"Curtains were provided in GP’s consulting rooms and in nurse treatment rooms."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"Clinical exception rates allow practices not to be penalised where for example patients do not attend for a review or where a medicine cannot be prescribed due to side effects."