Latest Snippet(s)
Positive
"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."
Positive
"When dementia was suspected there was an appropriate referral for diagnosis."
2017-10-05 Snippet(s)
Positive
"• Once diagnosed the majority of patients had a dementia or mental health care plan in place and patients were encouraged to contact their primary care worker to enable a consistent care plan approach."
Positive
"• Patients at risk of dementia were identified and offered an assessment."
Positive
"The practice raised awareness worked with organisations to create dementia friendly communities and referred patients to the memory clinic for further assessment."
Neutral
"Requires improvement ––– People experiencing poor mental health including people with dementia The resulting overall rating applies to everyone using the practice including this patient population group."
2015-08-20 Snippet(s)
Positive
"All patients with dementia had personalised care plans developed which helped them and their carers to plan their care appropriate support."
Positive
"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
Positive
"The practice had identified patients with dementia and these patients had been included in the register of patients at risk of unplanned admission to hospital."
Positive
"Data from the local Clinical Commissioning Group CCG who monitored the performance of the practice showed that patients at this practice who experienced poor mental health including those with dementia had higher than local average outcomes in all areas."
Positive
"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing to."
Latest Snippet(s)
Positive
"For example the practice had completed an audit of childhood asthma and identified areas for improvement which included the use of a children’s asthma control questionnaire a personalised management plan and increasing documentation as to whether tobacco was smoked in the home environment."
Neutral
"Services provided at Featherstone Family Health Centre include the following clinics; family planning new patient medical health checks asthma diabetic baby vaccination and wellbeing screening clinics."
Neutral
"We saw from the two records reviewed that the practice nurse had documented that the patientfamily were provided with a personalised asthma management plan."
2017-10-05 Snippet(s)
Positive
"• The practice nurses had a diploma in asthma andor respiratory disease and took a lead in the routine care of patients with asthma and Chronic Obstructive Pulmonary Disease COPD is a term used for a collection of lung diseases."
Neutral
"Services provided at Featherstone Family Health Centre include the following clinics; family planning new patient medical health checks asthma diabetic baby vaccination and wellbeing screening clinics."
2015-08-20 Snippet(s)
Positive
"For example nurses had diplomas in diabetes and asthma care and had completed appropriate training to undertake the administration of childhood immunisations vaccinations and cervical screening."
Positive
"We saw training certificates which demonstrated that practice nurses had received the additional training they required for the review of patients with long term conditions such as asthma diabetes and chronic obstructive pulmonary disease COPD."
Neutral
"Services provided at Featherstone Family Health Centre include the following clinics; family planning new patient medical health checks asthma diabetic baby vaccination and wellbeing screening clinics."
Neutral
"An example was some nurses were trained to manage the treatment of patients with asthma and diabetes."
Latest Snippet(s)
Positive
"• The practices’ uptake for breast and bowel cancer screening was in line the national average."
2017-10-05 Snippet(s)
Positive
"• The practice took account of the needs and preferences of patients with lifelimiting conditions including patients with a condition other than cancer and patients living with dementia."
2015-08-20 Snippet(s)
Positive
"Clinical staff told us this helped staff to reflect on whether action could have been taken sooner to ensure that all patients with suspected cancer are referred in a timely way appropriately and managed effectively."
Positive
"These included a review of the care of patients who had been diagnosed with cancer and a review of patients attending the accident and emergency department A&E."
Positive
"For example all patients with cancer were reviewed within three months of diagnosis."
Latest Snippet(s)
Positive
"• The practice was able to demonstrate how they identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension."
2017-10-05 Snippet(s)
Positive
"• Practice nurses with a diploma in diabetes care provided regular reviews of patients with diabetes."
Neutral
"Newly diagnosed diabetics were offered a local diabetes educational programme DESMOND and DAFNE."
Neutral
"• Performance for diabetes related indicators was higher than the CCG and national averages."
2015-08-20 Snippet(s)
Positive
"For example nurses had diplomas in diabetes and asthma care and had completed appropriate training to undertake the administration of childhood immunisations vaccinations and cervical screening."
Positive
"For example the GPs and nurses described how they had used the NICE guidelines for the management of patients with longterm conditions such as diabetes chronic obstructive pulmonary disease COPD."
Positive
"These groups of patients included those with long term conditions for example patients with diabetes heart failure or asthma."
Positive
"These included a register of patients with learning disabilities patients experiencing mental health problems patients with diabetes and patients Are services effective?"
Positive
"We saw training certificates which demonstrated that practice nurses had received the additional training they required for the review of patients with long term conditions such as asthma diabetes and chronic obstructive pulmonary disease COPD."
Neutral
"The practice also checked that all routine health checks were completed for longterm conditions such as diabetes and that the latest prescribing guidance was being used."
Latest Snippet(s)
Positive
"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated in line with current best practice guidelines."
Latest Snippet(s)
Positive
"However the reception staff spoke with a GP if they were concerned about a patient and knew about national campaigns for example stroke and sepsis."
Positive
"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated in line with current best practice guidelines."
Latest Snippet(s)
Neutral
"The practice were aware of their higher antibiotic prescribing when compared to the local Clinical Commissioning Group CCG and were in the process of reviewing its antibiotic prescribing."
2015-08-20 Snippet(s)
Positive
"The aim of the audit was to assess antibiotic prescribing practise with a view to reducing the frequency of antibiotic use and improving the appropriateness of prescribing."
Positive
"For example patterns of antibiotic prescribing for patients who presented with symptoms related to chronic obstructive pulmonary disease COPD."
Positive
"For example an audit to review the increased prescribing rates of an antibiotic for patients adults and children who presented with chest infections."
Latest Snippet(s)
Positive
"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated in line with current best practice guidelines."
2015-08-20 Snippet(s)
Positive
"This included devices such as weighing scales blood pressure measuring devices and medicine refrigerators."
Positive
"These checks included a cholesterol test blood pressure check weight and lifestyle management advice."
Latest Snippet(s)
Positive
"• The practice specifically considered the physical health needs of patients with poor mental health and those living with dementia."
Neutral
"• People in vulnerable circumstances were easily able to register with the practice including those with no fixed abode People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."
2017-10-05 Snippet(s)
Positive
"• Once diagnosed the majority of patients had a dementia or mental health care plan in place and patients were encouraged to contact their primary care worker to enable a consistent care plan approach."
Positive
"• Staff interviewed had a good understanding of how to support patients with mental health needs and dementia."
Positive
"• In case of a crisis the practice liaised with the mental health team’s ‘Single Point of Access’based in Lichfield Staffordshire."
Positive
"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those living with dementia."
Positive
"• Performance for mental health related indicators was higher than the CCG and national averages and had reported no clinical exceptions."
Neutral
"Requires improvement ––– People experiencing poor mental health including people with dementia The resulting overall rating applies to everyone using the practice including this patient population group."
Neutral
"They held regular clinics with the community psychiatric nurse CPN and liaised with the secondary mental health service."
Neutral
"• The practice had information available for patients experiencing poor mental health about how they could access various support groups and voluntary organisations."
2015-08-20 Snippet(s)
Positive
"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
Positive
"GPs specialist interests included obstetrics and gynaecology and mental health and they had appropriate courses and qualifications in these areas."
Positive
"All people experiencing poor mental health had a comprehensive care plan and had received an annual physical health check."
Positive
"The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."
Positive
"Data from the local Clinical Commissioning Group CCG who monitored the performance of the practice showed that patients at this practice who experienced poor mental health including those with dementia had higher than local average outcomes in all areas."
Positive
"These included a register of patients with learning disabilities patients experiencing mental health problems patients with diabetes and patients Are services effective?"
Latest Snippet(s)
Neutral
"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."
Latest Snippet(s)
Positive
"• Consider guidance to support receptionists in the recognition of patient symptoms that may require emergency services such as the ‘red flag’ sepsis symptoms."
2015-08-20 Snippet(s)
Positive
"It had carried out annual health checks for people with a learning disability and all of these patients had received a followup."
Positive
"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing to."
Neutral
"Patients with a learning disability had a care plan completed and all these patients received an annual physical health check by the practice."
2015-08-20 Snippet(s)
Positive
"COPD is the name for a collection of lung diseases including chronic bronchitis and emphysema."
2015-08-20 Snippet(s)
Positive
"It had carried out annual health checks for people with a learning disability and all of these patients had received a followup."
Positive
"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing to."
Neutral
"Patients with a learning disability had a care plan completed and all these patients received an annual physical health check by the practice."
2015-08-20 Snippet(s)
Positive
"The practice offered travel vaccines and flu vaccinations in line with current national guidance."
Neutral
"The Quality Outcome Framework QOF data showed that the practice was performing above national standards in providing flu immunisations for the target groups of patients."
2015-08-20 Snippet(s)
Positive
"This included a review of insulin pumps used by patients following the identified risk of hyperglycaemia high blood sugar or hypoglycaemia low blood sugar with a specific insulin pump if the pump’s power was interrupted."