What is the Quality of Care at Southview Medical Practice

Positive

"The practice had taken part in a shared care protocol regarding prescribing for dementia with the local community mental health team for older people."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• A practice nurse who was trained in learning disability assessments was able to communicate in Makaton."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• Performance for diabetes related indicators was better than the national and local averages."

Positive

"• The practice had employed a clinical pharmacist to help with medication reviews and had plans to train the pharmacist to carry out diabetes reviews."

Neutral

"For example they had developed a pre diabetes information sheet."

Neutral

"This included information on pre diabetes links to other healthcare websites to provide more detailed advice and information on how the surgery worked."

Positive

"The practice were rated as consistently good prescribers by the CCG and were low antibiotic prescribers."

Positive

"• A practice nurse who was trained in learning disability assessments was able to communicate in Makaton."

Positive

"They visited two of these homes to carry out annual medicals and flu vaccinations in order to treat the patients in a familiar environment."

Positive

"• Staff had a very good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"The practice had taken part in a shared care protocol regarding prescribing for dementia with the local community mental health team for older people."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice had an agreed protocol with the psychiatric services to perform annual blood tests and ECGs for patients with severe mental health issues."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"The practice investigated this and to avoid reoccurrence added a question to the vaccine template asking for the date of the last menstrual period and if necessary they carried out a pregnancy check."

Neutral

"For example the practice had recorded an incident of a vaccine being given incorrectly to a pregnant patient."