Latest Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"An annual audit and regular monitoring had been carried out."
2018-07-18 Snippet(s)
Positive
"• A legionella risk assessment had been completed and the practice was monitoring water temperatures as per guidance."
Positive
"This included the review and safe monitoring of patients on high risk medicines including methotrexate and lithium."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• There were arrangements for planning and monitoring the number and mix of staff needed."
Latest Snippet(s)
Positive
"• Systems were in place to manage health and safety risks."
2018-07-18 Snippet(s)
Positive
"• There was an up to date health and safety risk assessment that covered areas including home visits workstation assessments and building."
2018-07-18 Snippet(s)
Positive
"• Where a patient’s mental capacity to consent to treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Neutral
"• Patients were referred to the practice nurse for family planning advice."
Neutral
"In the first instance the nurse would make contact with the parentguardian."
2018-07-18 Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Neutral
"• The practice had registers of patients with learning disabilities mental health conditions longterm conditions those receiving end of life care and carers."
2018-07-18 Snippet(s)
Positive
"• Limited audit activity had been undertaken and the practice did not have an embedded programme of ongoing clinical audit to drive quality improvement and positively impact patient outcomes."
2018-07-18 Snippet(s)
Positive
"• There was an effective system to manage infection prevention and control IPC."
2018-07-18 Snippet(s)
Neutral
"There were cleaning schedules in place and hand hygiene audits were completed every six months."
2018-07-18 Snippet(s)
Positive
"Some clinical medicine audits had been undertaken within the practice; however there had been no other twocycle clinical audits completed to demonstrate an improvement in quality."
Positive
"• A pharmacist had been employed on a temporary basis and was effectively reviewing and supporting medicine reviews for patients with longterm conditions."
Positive
"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."
Positive
"• There was a system for receiving and acting on patient safety and medicine alerts."