What is the Quality of Care at Douglas Grove Surgery

Types of Care

Dementia

Latest Snippet(s)

Positive

"We have rated this practice as good overall outstanding for people experiencing poor mental health including people with dementia and good for all other population groups."

Positive

"We rated the population group people experiencing poor mental health including people with dementia as outstanding in both effective and responsive because; • The practice recognised they had a high prevalence of patients with mental health needs."

Positive

"The practice recognised this would need a whole practice approach and confirmed all staff members had received mental health and dementia training to guarantee they could provide the support patients needed both at reception and on the phone."

Mental Health

Latest Snippet(s)

Positive

"We have rated this practice as good overall outstanding for people experiencing poor mental health including people with dementia and good for all other population groups."

Positive

"We rated the population group people experiencing poor mental health including people with dementia as outstanding in both effective and responsive because; • The practice recognised they had a high prevalence of patients with mental health needs."

Positive

"• The specialist nurse could access other services and discuss cases with mental health colleagues to enhance patient’s wellbeing and help them to remain within primary care."

Positive

"We looked at quality data for this population group over time which showed mental health data had improved over the last four years."

Positive

"The practice recognised this would need a whole practice approach and confirmed all staff members had received mental health and dementia training to guarantee they could provide the support patients needed both at reception and on the phone."

Positive

"• Because of all these initiatives the quality performance data for mental health at this practice exceeded both local and national practice achievement and except reporting was low."

Neutral

"The practice also has a high prevalence of mental health concerns in their population."