What is the Quality of Facilities at Dr N Mugerwa & Dr S Mugerwa

Positive

"For example patients on the palliative care register or those vulnerable adults and children at risk."

Positive

"Bowel cancer screening rates were around or slightly higher than the national average."

Positive

"The practice nurse also carried out routine visits to elderly patients for chronic disease monitoring including anticoagulation."

Neutral

"The practice nurse was the infection control clinical lead and had received a basic level of infection control training."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework system QOF."

Positive

"The practice had carried out Legionella risk assessment and regular monitoring of water temperatures occurred."

Positive

"The practice nurse also carried out routine visits to elderly patients for chronic disease monitoring including anticoagulation."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"• Systems for monitoring performance against targets including QOF and patient surveys."

Positive

"For example extending clinical time of practice nurses and change of certain clinic days to ease parking issues."

Positive

"For example the decision to alter the phlebotomy clinic day to help with car parking issues and displaying information posters in the reception area."

Positive

"• Arrangements for identifying and managing risks such as fire security and general environmental health and safety risk assessments."

Positive

"There were health and safety policies and procedures in place and a health and safety law poster was displayed."

Positive

"Overview of safety systems and processes The practice could demonstrate its safe track record through having risk management systems in place for safeguarding and health and safety including infection control medication management and staffing."

Positive

"For example in the caretreatment of elderly patients those with long term conditions and those with learning disabilities and poor mental health."

Positive

"The practice nurse also carried out routine visits to elderly patients for chronic disease monitoring including anticoagulation."

Positive

"The practice had systems in place for knowing about notifiable safety incidents including reporting of adverse medicine reactions."