Latest Snippet(s)
Positive
"During our visit we spoke with a range of staff including: GPs the practice manager a practice nurse a health care assistant and members of the reception and administration team."
Positive
"The practice nurse ran a fortnightly drop in educational session for clinical staff from across the neighbouring practices."
Latest Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"We also reviewed information from CQC intelligent monitoring systems."
Positive
"There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patient’s needs."
Latest Snippet(s)
Positive
"A programme of continuous clinical audit was in place and this was used to monitor quality and to make improvements to outcomes for patients."
Latest Snippet(s)
Positive
"There was a health and safety policy available and staff had been provided with training in health and safety."
Latest Snippet(s)
Positive
"The practice maintained a record of people who were elderly and vulnerable and worked on a multidisciplinary basis to meet people’s needs."