What is the Quality of Care at South Wigston Health Centre

Neutral

"People experiencing poor mental health including people with dementia Following this inspection we found overall the practice was still rated as requires improvement."

Positive

"The practice offered proactive personalised care to meet the needs of the older people in its population and had a range of enhanced services for example in dementia and end of life care."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Neutral

"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"People experiencing poor mental health including people with dementia Following this inspection we found overall the practice was still rated as requires improvement."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"For example those with multiple long term conditions mental health problems people from vulnerable groups those with end of life care needs or children on the at risk register."

Positive

"Longer appointments were also available for older patients those experiencing poor mental health patients with learning disabilities and those with longterm conditions."

Positive

"The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Neutral

"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations including MIND and SANE."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"However our interviews with staff they confirmed that the practice was proactive in providing training and funding for relevant courses such as a diploma in asthma care."

Positive

"The GPs told us they led in specialist clinical areas such as diabetes heart disease and asthma and the practice nurses supported this work which allowed the practice to focus on specific conditions."

Positive

"Those with extended roles for example seeing patients with longterm conditions such as asthma diabetes and coronary heart disease were also able to demonstrate that they had appropriate training to fulfil these roles."

Positive

"• The practice encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"The practice also encouraged its patients to attend national screening programmes for bowel cancer and breast cancer screening."

Neutral

"For example for those reviewing patients with long term conditions such as diabetes and hypertension cervical cytology and immunisations."

Positive

"The GPs told us they led in specialist clinical areas such as diabetes heart disease and asthma and the practice nurses supported this work which allowed the practice to focus on specific conditions."

Positive

"Those with extended roles for example seeing patients with longterm conditions such as asthma diabetes and coronary heart disease were also able to demonstrate that they had appropriate training to fulfil these roles."

Neutral

"For example in relation to hypertension diabetes and COPD."

Neutral

"For example patients with diabetes were having regular health checks and were being referred to other services when required."

Neutral

"Staff also checked all routine health checks were completed for longterm conditions such as diabetes and that the latest prescribing guidance was being used."

Neutral

"For example for those reviewing patients with long term conditions such as diabetes and hypertension cervical cytology and immunisations."

Neutral

"For example in relation to hypertension diabetes and COPD."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"The practice offered a full range of immunisations for children as well as travel vaccines and flu vaccinations in line with current national guidance."

Neutral

"• The practice had data loggers in all three vaccine refrigerators."

Neutral

"• We found urine specimens where kept in the small vaccine refrigerator overnight."

Positive

"Those with extended roles for example seeing patients with longterm conditions such as asthma diabetes and coronary heart disease were also able to demonstrate that they had appropriate training to fulfil these roles."