What is the Quality of Facilities at The Wembley Practice

Positive

"• The practices’ uptake for breast and bowel cancer screening was below the national average."

Positive

"The practice nurse told us that they followed up nonattenders by encouraging them to rebook another appointment to discuss any concerns they may have."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."

Positive

"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Positive

"An alert was placed on their records and there was daily monitoring of uptake."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"There was a system in place for managing vaccines including daily vaccines fridge temperature checks however on the day of inspection we found that vaccines fridge temperature monitoring checks had been omitted on two occasions."

Positive

"There is a public pay and display car parking facility."

Positive

"• Practice leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Positive

"The practice is registered with the Care Quality Commission CQC to provide the regulated activities of diagnostic and screening services; family planning; surgical procedures maternity and midwifery services and treatment of disease disorder or injury."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Positive

"This included an induction process onetoone meetings appraisals coaching and mentoring clinical supervision and support for revalidation."

Positive

"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."

Positive

"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."