Latest Snippet(s)
Positive
"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."
Positive
"• The practice held GP led dedicated monthly mental health and dementia clinics."
Positive
"When dementia was suspected there was an appropriate referral for diagnosis."
2017-11-23 Snippet(s)
Positive
"• Patients at risk of dementia were identified and offered an assessment."
Positive
"• The practice maintained registers of patients with learning disabilities dementia and those with mental health conditions."
Neutral
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."
2015-04-09 Snippet(s)
Positive
"The practice offered proactive personalised care to meet the needs of the older people in its population and had a range of enhanced services for example in dementia and end of life care."
Positive
"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health."
Positive
"Patients with a learning disability and those with dementia were supported to make decisions and help develop a care plan."
2015-04-09 Snippet(s)
Positive
"The practice offered conditionspecific clinics and reviews for example for diabetes asthma and heart disease prevention to promote health; provide advice and to support people to manage their own conditions."
Positive
"For example the practice nurse was planning to attend a course to extend her knowledge of asthma the prevalence of which was high amongst children in the practice population."
Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."
Positive
"• Review the system in place to promote the benefits of breast cancer national screening in order to increase patient uptake."
Positive
"They had developed a list and proactively contacted eligible patients to promote the benefits of bowel cancer screening in order to increase patient uptake."
Positive
"• The practices’ uptake for breast and bowel cancer screening was below the national average."
Positive
"The practice had advertised the relevant information on their website and displayed on the notice boards in the waiting area encouraging patients to take part in the national cancer screening programme."
2017-11-23 Snippet(s)
Positive
"• The practice could not demonstrate that their current system to promote the benefits of breast and bowel cancer screening was always effective."
Positive
"• Review the system in place to promote the benefits of cervical breast and bowel cancer national screening in order to increase patient uptake."
Positive
"The practice had invited an external consultant to train staff to adapt better tools to promote bowel cancer screening programme."
Positive
"• Data showed patient outcomes were low for cervical breast and bowel cancer national screening programme uptake and medicines reviews for patients with long term conditions."
Positive
"• The practice took account of the needs and preferences of patients with lifelimiting conditions including patients with a condition other than cancer and patients living with dementia."
Positive
"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."
Positive
"The practice was aware of low cancer screening figures and had identified this as an area that required improvement and had put in place a range of measures to improve patient uptake and to catch up with patients that had previously been missed."
Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."
Positive
"• The practice was able to demonstrate how they identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension."
2017-11-23 Snippet(s)
Neutral
"• Performance for diabetes related indicators was above the CCG and national average."
Neutral
"• Two of the GP partners and a practice nurse had recently completed a diabetes insulin initiation course which would enable the practice to offer this service onsite."
2015-04-09 Snippet(s)
Positive
"The practice ran clinics for common longterm conditions for example to support patients with diabetes which included a focus on selfmanagement and maintaining good long term health."
Positive
"We found that care for longterm conditions such as mental health and diabetes was being managed effectively in the community and was provided in partnership with other specialist services."
Positive
"Individual GPs led in specialist clinical areas such as diabetes family planning and mental health and the practice nurses supported this work."
Positive
"The practice had appointed clinical leads for various long term conditions such as diabetes care planning safeguarding and infection control."
Positive
"The practice offered conditionspecific clinics and reviews for example for diabetes asthma and heart disease prevention to promote health; provide advice and to support people to manage their own conditions."
Positive
"Ninetyseven per cent of patients with diabetes had received the annual flu vaccination."
Positive
"The nurse practitioner led on reviewing the care of patients with diabetes and was undertaking further training on initiating insulin for eligible patients."
Latest Snippet(s)
Positive
"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
2017-11-23 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was lower than the CCG and national average."
Latest Snippet(s)
Positive
"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Latest Snippet(s)
Positive
"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial stewardship in line with local and national guidance."
2015-04-09 Snippet(s)
Positive
"For example a recent clinical meeting had focused on antibiotic prescribing guidelines and one of the GPs had produced an updated summary of “first line” antibiotics for various infection types alternatives if patients were allergic to penicillin and medicines suitable for children."
Latest Snippet(s)
Positive
"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Positive
"• The practice installed an automatic floor mounted blood pressure monitor in the premises for patients to use independently."
2017-11-23 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was lower than the CCG and national average."
Positive
"• The practice installed an automatic floor mounted blood pressure monitor in the premises for patients to use independently."
2015-04-09 Snippet(s)
Positive
"We saw evidence that relevant equipment such as spirometers and blood pressure monitors were calibrated annually that is checked to ensure that they gave readings that were accurate and reliable."
Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."
Positive
"• The practice specifically considered the physical health needs of patients with poor mental health and those living with dementia."
Positive
"• The practice held GP led dedicated monthly mental health and dementia clinics."
Neutral
"• People in vulnerable circumstances were easily able to register with the practice including those with no fixed abode People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."
2017-11-23 Snippet(s)
Positive
"• Staff interviewed had a good understanding of how to support patients with mental health needs and dementia."
Positive
"The population groups are: • older people • people with longterm conditions • families children and young people • working age people including those recently retired and students • people whose circumstances may make them vulnerable • people experiencing poor mental health including people living with dementia."
Positive
"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those living with dementia."
Positive
"However not all staff had received training on how to care for patients with mental health needs."
Positive
"• The practice maintained registers of patients with learning disabilities dementia and those with mental health conditions."
Neutral
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."
Neutral
"• Patients experiencing poor mental health were involved in developing their care plan and health checks."
Neutral
"• The practice had information available for patients experiencing poor mental health about how they could access various support groups and voluntary organisations."
2015-04-09 Snippet(s)
Positive
"The practice provided primary care to a number of patients with severe and enduring mental health problems and or alcohol and substance misuse problems."
Positive
"We found that care for longterm conditions such as mental health and diabetes was being managed effectively in the community and was provided in partnership with other specialist services."
Positive
"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health."
Positive
"GPs used their contact with patients to help maintain or improve mental health physical health and wellbeing."
Positive
"The practice staff were able to give us recent examples of safeguarding cases in which they had been involved for example a trainee doctor had raised concerns about a patient with children who was experiencing acute mental health problems."
Positive
"Individual GPs led in specialist clinical areas such as diabetes family planning and mental health and the practice nurses supported this work."
Latest Snippet(s)
Neutral
"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."
Latest Snippet(s)
Positive
"The areas where the provider should make improvements are: • Ensure all staff have received formal sepsis awareness training."
Neutral
"Most nonclinical staff we spoke with were not sure how to identify symptoms of sepsis in an acutely unwell patient."
Neutral
"Staff had not completed formal sepsis awareness training."
2015-04-09 Snippet(s)
Positive
"Staff we spoke with were able to give examples of recent alerts for example on consistently screening patients presenting with infection for sepsis that were relevant to the care they were responsible for."
2017-11-23 Snippet(s)
Neutral
"• Annual health checks and care plans were completed for patients on the learning disability register."
2015-04-09 Snippet(s)
Positive
"Patients with a learning disability and those with dementia were supported to make decisions and help develop a care plan."
Positive
"The practice kept a register of all patients with a learning disability who were offered an annual physical health check and this included advice on managing any health problems and how to keep well."
Positive
"People with learning disability received an annual health check."
Positive
"The practice offered longer appointments for people with a learning disability or other complex needs."
2017-11-23 Snippet(s)
Neutral
"• Annual health checks and care plans were completed for patients on the learning disability register."
2015-04-09 Snippet(s)
Positive
"Patients with a learning disability and those with dementia were supported to make decisions and help develop a care plan."
Positive
"The practice kept a register of all patients with a learning disability who were offered an annual physical health check and this included advice on managing any health problems and how to keep well."
Positive
"People with learning disability received an annual health check."
Positive
"The practice offered longer appointments for people with a learning disability or other complex needs."
2015-04-09 Snippet(s)
Positive
"The practice offered a full range of immunisations for children travel vaccines and flu vaccinations in line with current national guidance."
Positive
"Ninetyseven per cent of patients with diabetes had received the annual flu vaccination."