Latest Snippet(s)
Neutral
"• Multidisciplinary team meetings took place on a monthly basis for vulnerable patients and for patients requiring palliative care."
2016-09-16 Snippet(s)
Neutral
"We saw evidence that multidisciplinary team meetings took place on a monthly basis for vulnerable patients and for patients requiring palliative care."
Latest Snippet(s)
Positive
"Bowel and breast cancer screening rates were comparable to local and national averages."
2016-09-16 Snippet(s)
Positive
"• Breast cancer screening rates were comparable with local and national averages."
Positive
"Bowel and breast cancer screening rates were comparable with local and national averages."
2016-09-16 Snippet(s)
Positive
"• We were told that the practice had close links with the University of Hertfordshire who provided nurse training modules and updates on NICE guidelines childhood immunisations cervical screening and spirometry."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"The minor illness nurse had qualified as an Independent Prescriber and could therefore prescribe medicines for specific clinical conditions."
Positive
"There are three practice nurses one minor illness nurse who is qualified to prescribe certain medicines and one Health Care Assistant."
Positive
"The minor illness nurse was the infection control clinical lead who accessed regular training to keep up to date with best practice."
Neutral
"Staff who administered vaccinations could demonstrate how they stayed up to date with changes to the immunisation programmes for example by access to on line resources attendance to educational sessions conferences and discussions at nurse meetings which took place weekly."
Neutral
"This enabled the nurse to prepare detailed information and advice for the patient and also determine whether a face to face appointment was required."
Latest Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their health."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• There were arrangements for planning and monitoring the number and mix of staff needed."
2016-09-16 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and skill mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"The GPs also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
2016-09-16 Snippet(s)
Neutral
"PPG members provided patients with information on hospital transport links and flu clinics and work closely with the Carers’ champion."
Latest Snippet(s)
Positive
"The GPs also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
Latest Snippet(s)
Positive
"• Practice leaders had established clear policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Neutral
"A registered manager is an individual registered with CQC to manage the regulated activities provided."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Latest Snippet(s)
Positive
"This included an induction process onetoone meetings appraisals coaching and mentoring clinical supervision and support for revalidation."
2016-09-16 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
Latest Snippet(s)
Positive
"• There was an effective system to manage infection prevention and control including a programme of annual infection prevention and control audits."
Latest Snippet(s)
Positive
"The practice learned from external safety events as well as patient and medicine safety alerts."
Positive
"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."
Positive
"It is important that antibiotics are used sparingly to avoid medicine resistant bacteria developing."
Neutral
"For example the practice had received a medicine safety alert relating to a specific insulin pen and had taken the necessary action as a result."
2016-09-16 Snippet(s)
Positive
"The Health Care Assistant was trained in wound care and smoking cessation advice and received regular mentorship and supervision from the nursing team."
2016-09-16 Snippet(s)
Positive
"There was a health and safety policy available along with a poster in the staff area which included the names of the health and safety lead at the practice."
Positive
"It covered such topics as safeguarding equality and diversity information governance basic life support infection control health and safety and fire safety."