Latest Snippet(s)
Positive
"Staff had received additional training in dementia awareness and there were designated dementia champions within the practice to offer extra support to patients and their carers."
Positive
"Staff told us they were proud of their achievements within the practice which included patient group meetings a dementia care group and improvements to the ways long term conditions were managed."
Positive
"• Staff had appropriate knowledge of treating older people including their psychological mental and communication needs including extra dementia awareness training for staff to become ‘dementia champions’."
Positive
"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."
Positive
"When dementia was suspected there was an appropriate referral for diagnosis."
2017-11-30 Snippet(s)
Positive
"Training included information governance safeguarding children and adults dementia awareness health and fire safety prevent infection control conflict resolution and complaints handling training."
Positive
"The practice maintained a register of patients experiencing poor mental health and dementia and recalled them for regular reviews."
Positive
"There were care plans in place for those with dementia and staff had received dementia awareness training."
Neutral
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."
Latest Snippet(s)
Neutral
"Eligible patients had an annual learning disability review and were given a ‘Care Passport’ which summarised their needs easy read appointment information and easy read feedback forms."
2017-11-30 Snippet(s)
Positive
"This included asthma palliative care learning disability heart failure and hypertension."
2017-11-30 Snippet(s)
Positive
"This included asthma palliative care learning disability heart failure and hypertension."
Positive
"The practice had recognised that there appeared to be a low prevalence of diabetes asthma and chronic kidney disease patients and they intended to audit this."
Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."
Positive
"• The practice’s uptake for breast and bowel cancer screening was in line with CCG and national averages."
2017-11-30 Snippet(s)
Positive
"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."
Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."
Positive
"Areas of concern such as clinical indicator control of diabetes were flagged as key areas for improvement and had been subject to clinical audit."
2017-11-30 Snippet(s)
Positive
"• There was an understanding of the performance of the practice and this was being improved issues in areas for improvement had been identified for example diabetes care."
Positive
"They were due to start training on diabetes and COPD care to improve outcomes for patients with chronic conditions."
Positive
"The practice had arranged extra training for nurses in for example COPD and diabetes to improve the care for patients with chronic conditions."
Positive
"Soon after the merger of the practices a significant event had highlighted gaps in diabetes care."
Positive
"They also recognised further work was necessary in other areas for example they wanted to check the prevalence of some chronic diseases and also they recognised that diabetes care could be better and clinical audit of this was planned."
Positive
"The practice had recognised that there appeared to be a low prevalence of diabetes asthma and chronic kidney disease patients and they intended to audit this."
Neutral
"There were some single cycle audits available which included diabetes and an atrial fibrillation audit."
Neutral
"There were some singlecycle audits available which included diabetes and an atrial fibrillation audit."
Latest Snippet(s)
Positive
"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Latest Snippet(s)
Positive
"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Latest Snippet(s)
Positive
"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial stewardship in line with local and national guidance."
Latest Snippet(s)
Neutral
"Eligible patients had an annual learning disability review and were given a ‘Care Passport’ which summarised their needs easy read appointment information and easy read feedback forms."
2017-11-30 Snippet(s)
Positive
"This included asthma palliative care learning disability heart failure and hypertension."
Latest Snippet(s)
Positive
"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."
Positive
"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."
Positive
"• The practice’s performance on some quality indicators for mental health was significantly below local and national averages."
Neutral
"• The practice had regular meetings with the local community mental health team."
2017-11-30 Snippet(s)
Positive
"The practice maintained a register of patients experiencing poor mental health and dementia and recalled them for regular reviews."
Neutral
"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."
Neutral
"Data the practice provided us with showed their scores for mental health they were low compared to national and local averages."
Latest Snippet(s)
Positive
"Staff had produced a prominent sepsis awareness red board which reception staff could see as they were receiving calls from patients or speaking to patients at the desk."
Neutral
"Both clinical and nonclinical staff had attended additional training on sepsis awareness."
2017-11-30 Snippet(s)
Positive
"The practice had recognised that there appeared to be a low prevalence of diabetes asthma and chronic kidney disease patients and they intended to audit this."
2017-11-30 Snippet(s)
Neutral
"They offered immunisations against pneumonia and shingles to older people and in their own home where necessary."
2017-11-30 Snippet(s)
Positive
"These included carrying out daily temperature checks of the vaccine refrigerators and keeping appropriate records."
Neutral
"• The practice provided an NHS travel vaccine service."