Latest Snippet(s)
Positive
"The team also includes four salaried GP female a team of practice nurses including three advanced nurse practitioners a clinical pharmacist and technician three health care assistants practice manager management team reception and administration staff."
2015-07-16 Snippet(s)
Neutral
"The practice had a nurse lead for infection control."
Neutral
"The practice offered pre bookable on the day appointments appointments with the practice nurse and home visits."
Latest Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-07-16 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The Quality and Outcomes Framework QOF is a system for the performance management and payment of GPs in the NHS."
Positive
"Staff across the practice had key roles in monitoring and improving outcomes for patients."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-07-16 Snippet(s)
Neutral
"We spoke to the deputy chair of the group who told us that the practice worked well with the PPG and responded to any suggestions comments and ideas the PPG put forward."
2015-07-16 Snippet(s)
Positive
"The practice had a palliative care register and held regular multidisciplinary meetings to discuss the care and support needs of patients and their families."
Positive
"They had a palliative care register and held regular multidisciplinary meetings with community healthcare staff to discuss the Are services caring?"
Positive
"Patients on the palliative care register were highlighted and offered priority appointments if needed."
Positive
"The GPs specialised and led in clinical areas such as safeguarding palliative care and medicines management."
Positive
"For example patients on the ‘at risk’ register and palliative care register."
Positive
"GPs undertook continuing professional development for their roles for example in diabetes and palliative care."
Neutral
"For example there was a lead for various clinical areas such as infection control safeguarding palliative care learning disability and mental health."
2015-07-16 Snippet(s)
Positive
"There were disabled car parking and accessible toilet facilities available."
2015-07-16 Snippet(s)
Positive
"A cold chain policy cold chain refers to the process used to maintain optimal conditions during the transport storage and handling of vaccines was in place for the safe management of vaccines."
2015-07-16 Snippet(s)
Positive
"The practice held monthly multidisciplinary meetings to discuss the needs of complex patients for example those with end of life care needs."
2015-07-16 Snippet(s)
Neutral
"The practice had a system in place for completing clinical audit cycles."
2015-07-16 Snippet(s)
Positive
"The practice had arrangements in place for identifying and managing risks such as fire security and general environmental health and safety risk assessments."
Positive
"The practice had a health and safety policy in place."
Positive
"All staff undertook regular updating in health and safety training."
2015-07-16 Snippet(s)
Positive
"Cleaning was carried out by a dedicated cleaning team and the cleaning standards and schedule were monitored."
2015-07-16 Snippet(s)
Positive
"They also provided their own daily phlebotomy and electro cardiograph ECG clinics which improved access for their elderly patients."
Neutral
"This information was reflected in the services provided for example screening programmes vaccination programmes specific services and reviews for elderly patients those patients with long term conditions and mental health conditions."
2015-07-16 Snippet(s)
Neutral
"Patient medicine reviews were undertaken on a regular basis in line with current guidance and legislation depending on the nature and stability of their condition."