Types of Facilities

Monitoring

Latest Snippet(s)

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2016-04-29 Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Health and Safety

Latest Snippet(s)

Positive

"The provider submitted a health and safety assessment and management plan covering risks such as those associated with; fire safety maintenance of the building and equipment risks to patients and risks to staff linked to their roles and responsibilities."

Positive

"Potential risks to people’s health and safety had been assessed and a plan was in place to monitor and mitigate identified risks."

Positive

"This involved reviewing evidence that the provider submitted to us at our request including a health and safety risk assessment and risk management plan."

Positive

"The provider had carried out a health and safety risk assessment that identified risks to peoples’ safety and this included information on the measures in place to mitigate these."

Positive

"This was because the provider had not carried out a health and safety risk assessment to identify risks to peoples’ safety and ensure measures were in place to mitigate these."

2016-04-29 Snippet(s)

Positive

"Areas for improvement Action the service MUST take to improve Action the provider must take to improve: • The provider must carry out a health and safety risk assessment and plan to mitigate risks including those associated with electrical safety."

Positive

"However some improvements were required for example a health and safety risk assessment had not been carried out and there were some shortfalls in practice as a result of this."

Positive

"• The provider had not carried out a health and safety risk assessment."

Positive

"• There was a health and safety policy available with a poster in the reception office."

Neutral

"The areas where the provider must make improvement are: • The provider must carry out a health and safety risk assessment and plan to mitigate risks including those associated with electrical safety."

Neutral

"However the practice did not have a health and safety risk assessment in place and some health and safety related checks overdue."

Neutral

"A health and safety risk assessment had not been carried out and the practice manager agreed to address this."

Palliative

2016-04-29 Snippet(s)

Positive

"• The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Positive

"The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Nurse

2016-04-29 Snippet(s)

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Neutral

"Practice nurses attended local practice nurse forums."

Receptionist

Activities

2016-04-29 Snippet(s)

Neutral

"Members of the PPG told us they were involved in a range of activities including regular attendance at meetings with practice staff."

DBS Checks

2016-04-29 Snippet(s)

Neutral

"Staff who acted as chaperones were trained for the role and had received a disclosure and barring service check DBS check."

End of Life Care

2016-04-29 Snippet(s)

Positive

"Patients receiving end of life care were signposted to support services."

Clinical Training

2016-04-29 Snippet(s)

Neutral

"Bi annual clinical training meetings were also provided."