What is the Quality of Facilities at Dr Alagu Rajkumar

Neutral

"They were the chair for a federation of practices within the Clinical Commissioning Group CCG and worked to provide services as part of a cluster of practices."

Positive

"• The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Positive

"The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Positive

"However bowel cancer screening and breast cancer screening uptake rates were lower than the national average."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"The provider was keen to promote nurse led clinical work alongside GP governance and this was having a positive impact on outcomes for patients in a number of areas."

Positive

"The pilot also included the services of a family nurse practitioner who role was to support families with health needs in the community."

Positive

"There are five practice nurses three of whom are nurse practitioners a health care assistant a practice manager and a team of reception administration staff."

Positive

"• The practice could offer appointments with an advanced paediatric nurse practitioner who had specialist training and experience in the diagnosis care and treatment of ill children."

Neutral

"A nurse practitioner was the infection control lead."

Neutral

"They were also working to become a placement for post registration specilist nurse practitioner students in the near future."

Neutral

"Practice nurses attended local practice nurse forums."

Positive

"Management monitoring and improving outcomes for people The practice used information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"Monitoring risks to patients There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"The practice had supported patients to establish secure internet access to their records."

Neutral

"Staff who acted as chaperones were trained for the role and had received a disclosure and barring service check DBS check."

Positive

"Patients receiving end of life care were signposted to support services and a number of patients told us that the end of life care provided to members of their family had been very good."

Positive

"Feedback from patients about the quality of end of life care provided by the practice was very positive."

Positive

"• There was a health and safety policy available."