What is the Quality of Care at Dr Alagu Rajkumar

Positive

"• The practice provided an enhanced service to offer assessments to patients at risk of dementia and to improve the quality and effectiveness of care provided to patients with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• Staff had been provided with learning disability awareness training."

Neutral

"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."

Positive

"However bowel cancer screening and breast cancer screening uptake rates were lower than the national average."

Positive

"This included conditions such as diabetes chronic obstructive pulmonary disease COPD cardio vascular disease and hypertension."

Positive

"For example staff who provided care and treatment to patients with longterm conditions had been provided with training in the relevant topics such as diabetes podiatry and spirometry."

Positive

"Two of the nurses were trained to an advanced practice level of training for diabetes and respiratory."

Neutral

"• Clinical staff held lead roles in a range of areas including: respiratory diabetes immunisations child health mental health prescribingsafeguarding and clinical governance."

Positive

"• Staff had been provided with learning disability awareness training."

Neutral

"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."

Positive

"Carers were offered flu immunisations and health checks and could be given longer appointments if they required this."

Positive

"• The practice provided primary care to patients living at a secure mental health service."

Positive

"• The practice provided primary care to a secure mental health service."

Positive

"• Data about how people with mental health needs were supported showed that outcomes for patients using this practice were comparable to national averages."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Patients experiencing poor mental health were informed about how to access various support groups and voluntary organisations."

Neutral

"• The performance for mental health related indicators was comparable to or in some cases higher than the national average."

Neutral

"We noted that exception reporting for mental health indicators was higher than the national average."

Neutral

"• Clinical staff held lead roles in a range of areas including: respiratory diabetes immunisations child health mental health prescribingsafeguarding and clinical governance."