Types of Facilities

Palliative

Latest Snippet(s)

Positive

"• The practice identified at an early stage older patients who may need palliative care as they were approaching the end of life."

Nurse

Latest Snippet(s)

Positive

"There are four GPs two female and two male supported by a practice nurse and a healthcare assistant who provide clinical care to the patient population."

Positive

"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"The team included a GP specialist adviser and a practice nurse specialist adviser."

Neutral

"Staff who administered vaccines could demonstrate how they stayed up to date with changes to the immunisation programmes by access to on line resources nurse and clinical leads with SSP and discussion at practice meetings."

Receptionist

Monitoring

Latest Snippet(s)

Positive

"• The practice held an “Important patient” register which included vulnerable patients carers drug monitoring learning disabilities military veterans deprivation of liberty safeguards DOLs cancer gold standard framework GSF childhood asthma and those patients who were housebound."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"Monitoring risks to patients There were procedures for assessing monitoring and managing risks to patient and staff safety."

Positive

"• Reviewed information from CQC intelligent monitoring systems."

Positive

"This was to ensure that these groups of patients had additional systems in place for monitoring them."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."

Neutral

"There were cleaning schedules and monitoring systems in place."

Neutral

"• There were arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Parking

Latest Snippet(s)

Neutral

"• There was parking for patients and disabled parking spaces were also available."

End of Life Care

Latest Snippet(s)

Positive

"There were early and ongoing conversations with these patients about their end of life care as part of their wider treatment and care planning."

Neutral

"The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Clinical Supervision

Latest Snippet(s)

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nurses."

Health and Safety

Latest Snippet(s)

Positive

"• There was a health and safety policy available."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

Latest Snippet(s)

Positive

"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Cleaning Service

Latest Snippet(s)

Neutral

"There were cleaning schedules and monitoring systems in place."

Medicines